So, it’s hard to explain Social Media. Someone writes a blog post, other people comment on it, and it really doesn’t matter, right?
Well, let me introduce you to a man apparently ignorant in the ways of Social Media, or a fictional character that has brought satirical humor and joy to thousands of TechCrunch readers.
The short version of the story: Richard Figueroa, a little nobody hack photographer in Alabama tries to threaten Michael Arrington, Founder of Techcrunch, with a frivolous lawsuit. Arrington, as he has previously done in cases like this, posts the letter on his Web site where his hundreds of thousands of readers per day could laugh at it. What follows is a back and forth banter in the comments section that proves some man named "Richard" to be an incompetent, illiterate dunce.
Or perhaps, a competitor of Richard’s in Alabama has brilliantly used Social Media to sabotage poor Mr. Figueroa.
Or even, this could be a comedy routine in which some Valleywag guy wants to make Alabama residents look like idiots, and has elaborately created some bumpkin named Richard Figueroa.
Whatever it is, it proves that Social Media and strong communities have loud voices. Undertsand this medium, before you are trying to defend your mistakes.
Check out this story, and see what lessons are to be learned.