Entitlement Takes on New Ground

I’m not a big fan of entitlement. I was taught by an old boss long ago at the Tucson Toros that no one is entitled to anything, you have to earn everything you’re rewarded with.

So there is something funny about the coincidental juxtaposition of the article I’m forwarding here to the post I wrote over the weekend about the online education company. This CNN article (I’ve seen a version several places online) reports that:

“A recent college graduate is suing her alma mater for $72,000 — the full cost of her tuition and then some — because she cannot find a job. Trina Thompson, 27, of the Bronx, graduated from New York’s Monroe College in April with a bachelor of business administration degree in information technology.  On July 24, she filed suit against the college in Bronx Supreme Court, alleging that Monroe’s ‘Office of Career Advancement did not help me with a full-time job placement. I am also suing them because of the stress I have been going through.'” 

This made me wonder what I could sue either of my alam maters for.  After all, I graduated with a degree in Finance, but I was unable to predict either stock market crash.  Surely the U of A owes me for my losses.  And, in the 20 years or so that I was in college or out of college, I’ve NEVER been able to attend a Rose Bowl.  In fact, now I have 2 Pac-10 schools I could enjoy in the Rose Bowl, and neither of them have made it.  Surely I could sue for that.  And what about the fact that I can’t speak Spansih fluently?  U of A is 60 miles from the Mexican border.  Why couldn’t I get out of there with a bi-lingual education?  Bastards.

On the more serious note, I would like to (though I need to check with our HR department and legal teams to see if we are allowed) blacklist Trina Thompson from our resume inbox, and have much tighter guidelines on any poor sap who lists Monroe College as their primary education.  

Poor Ms. Thompson, do you have any idea how much more difficult you have made it for you or any of your classmates to get employed?  

Offline, Un-Social Marketing, from Seattle’s Fuel

One of the funny things about Social Media is that the whole idea is based on the theory that the Product and Marketing teams care about what is being said out in the blogosphere.  Sure it seems obvious that they would care, but then again….

Consider an offline situation I’ve run across from a Pioneer Square bar called Fuel.  Other than being the proud host of a party hosted by Mary Kay Latorneau and DJ’d by her young husband, the bar’s claim to fame is being the home of the hardcore Sounders supporters before each home game.  The bar is a natural choice for a rowdy supporters’ group because no one else really goes there.  So the supporters can sing, chant and spend money for 4-5 hours before kickoff.

You’d think the owner of this bar would be appreciative.  At least, if one of these customers mentioned to the waitress that the beer tasted of soap, that offline customer feedback would be registered, and the beer taps examined.  I myself have been a victim of these soapy taps, going as far to recommend other bars to friends thinking of pre-game settings.  It surprised me when I heard the same soapy beer was beiing served weeks later.

What’s shocking though, is when a bar owner serves the same soapy beer week after week, and instead of fixing the problem, basically throws a patron out for protesting the taste of soapy beer, using the rationale, “The rest of the crowd doesn’t seem to notice.”  Now the people associated with that patron have shifted their dollars to the bar across the street, called McCoy’s.

So back to my point.  Igoring what you hear in social media is no different than being a bar owner who ignores a patron.  If someone is going to take the time to say, “Your product is causing me harm and pain.  Here’s an easy way to fix it,” then you really should listen.  Otherwise, you are simply the equivalent of an ignorant bar owner serving soapy beer.

Mark Cuban vs the SEC

(Parts of post redacted due to learning new information)

A friend asked me my take on the Mark Cuban Insider Trading allegations yesterday.  I realized I didn’t have an opinion yet, and agreed it would make for interesting blog discussion.

If you don’t know the story, go read the report at the Silicon Valley Insider and come on back.

So assuming you have a little background on the situation, I’ll dive right into the initial thoughts that came to mind.

1) $750,000 sure seems like a small amount of money for Cuban to care about.

2) It sounds like the CEO of Momma.com convinced Cuban to buy 6% of the company in March 2004, and then about a month later the same CEO was bringing in a private equity firm which would dilute the shareholders, including Cuban.  If that timeline is accurate, it’s a pretty shady move to pull on your investors, including one who is a billionaire.

3) It also sounds like the CEO kept Cuban in the dark about the dilution until June 28.  So he had about 3 months of telling Cuban, “Oh yeah, everything is fine,” while working with the private equity firm on how to dilute everyone.  Then he calls Cuban on June 28 and said, “By the way, I’m diluting you in a week tomorrow.”

4) Cuban sounds like he was pretty annoyed by this.  And you would be too.  After all, had the CEO not brought Cuban on board as a 6% investor, the equity group may not have been interested in financing the company.  So Cuban may have gotten used by the CEO, and then since the CEO told him about the PIPE, now Cuban was stuck holding shares that he couldn’t get out of.  In his mind, they screwed him going in and now were screwing him from getting out.

5) So, Cuban’s decision at this point seems irrational and not well thought out.  He calls his financial guy and tells him to sell.  At this point, a good financial guy should look at his clock, see it’s late at night and ask why his boss suddenly wants him to stop doing what he was doing and try to unload 600,000 shares of stock in a company no one knows.  Some alarm bell should go off here.  There needed to be a, “Boss.  If the dilution isn’t for a week, lets take 12 hours and look at our options.” (Edit: The PIPE was announced the next day, June 29.)  But the financial guy should still advise him of the issues.

So my analysis:

  • I think anyone who tries to compare this to Wall St fat cats screwing the American consumer in sub-prime lending, is pretty off base.  Just from reading a few articles, I think Cuban was actually the guy screwed by the Wall St guys (the private equity group) and tried to get out of it.  
  • Unfortunately the rules are a little different for people who have conversations with CEO’s than folks like you and me, and he should have just waited for the announcement and sold everything then, taking the $750k hit.  Then he could have used his conections and power to make sure that CEO never got another dime of funding the rest of his life, and the private equity firm was on a giant blackball list.  I mean, he’s probably made 50x that amount on tips and insights from cocktail party conversations with people you and I don’t get to meet. 
  • It does seem like a pretty trivial matter for the SEC to make a big deal of 4 years after the fact.  Anytime a federal or regional judicial branch of government in a hardcore Republican state, sits on something for this long, and then launches it on a guy who helped fund an anti-George Bush movie, I agree that it kind of feels vindictive.
  • In the end, I think Cuban should pay a fine, we should all avoid ever investing in or using Momma.com and someone should ask why it takes the government 4 years to prosecute something like this.

However, this is only my first take, and if new evidence comes out, I’m willing to adjust.   Looking forward to some thoughts from you guys.

Seattle Fans Turn Out to Remember Tuba Man

(Editor’s note: This is a long one folks.  Not quite Ironman, but pretty lengthy.)

I didn’t know why I was going.  I had no idea what to expect.  And I wanted to go alone.  

These three concepts never work in concert together in my head as drivers to get me somewhere.  But for some reason, I was compelled, almost obsessively so, to make sure I attended the Tuba Man’s memorial Wednesday night.

It was luck that I even heard about it.  I was headed to a networking event Tuesday night when a colleague convinced me it would be a waste of time.  So I headed home.  And in the 4 minutes I listened to KJR between the grocery store and home, I heard about the event.   I immediately knew I had to go.  It wasn’t even a question.

5:45pm – Before the event

It’s dark, rainy, windy, nasty.  I park near FX McCrory’s and walk down the long road that runs west of the stadiums.  Some days this is where you’d find Tuba, sitting on the ground against the fence.  The space honestly seems empty.  It’s so empty that it needs something just to fill the void.  There’s talk of a Tuba statue, and I hope that gets done.  But nonetheless, it’s the first of many times I’ll get choked up.

I’m not alone.  There’s a trickle of people, most walking by themselves, in the direction of the Qwest Events Center.  Off in the distance you can hear the sounds of the Blue Thunder marching band, marking the entrance of the building.  I walk through the covered walkway at Qwest, past where Three Finger Jack will be playing tunes come April.  I realize that these people are actually part of my gameday experience.  Hell, they are part of my city experience.

I pass the Blue Thunder and somberly walk into the Center.  It’s not an intimate place at all.  Immediately I get to a table where there is a Seahawks 12th man flag that everyone is signing.  I don’t know what to say, so I recoil.  But then I get back in line – I have to write something.  I lamely manage “Play On” and sign my name.  Who knows where that flag will end up, but at least I tried to pay some respects for posterity.

The Seattle Symphony is on stage and playing in the background.  The freaking Symphony.  I look around the room and do a rough count, estimating about 1800 chairs in 3 sections that go about 30 rows deep.  Few people are sitting yet, and I look to see if I know anyone.  The room is filled with people I know, but have never really met.  Rick the Peanut guy.  A guy who looks like the Zamboni guy.  The other peanut guy from Safeco – you know who I’m talking about.  The trumpet playing guy.  Fans in T-Bird and Hawks jerseys – guys I know I’ve high-fived or stood behind in a beer line.  

If there is a kooky Seattle fan, he or she is here.  A mix of men and women, old and young, poor and rich, white and black.  Guys who just left corner offices and guys who stumbled in off the street.  Some wear suits, some wear funny hats like the ones Tuba wore, and some wear both.  Fathers are there with their five year olds, because, they know it is something their kids need to see.  People run into each other and I overhear season ticket holders call out to one another and shake hands. It’s like a giant Irish wake, but no one here is related.  

6:30 The Event

I stand in the back corner because I’m already choking up and I don’t need to be sitting in front of three guys wearing Walter Jones jerseys when I lose it.  I can’t figure out why this is so emotional for me, but I look around and see that everyone is biting a lip, holding back a tear or just letting it flow.  We are all affected.  

The brain is an incredible machine.  When we are emotionally hurt, it is able to throw cerebral power and diffuse the pain by throwing logic at you.  You can minimize the pain from the wound by figuring out how to fix the wound.  Think about your most painful moments and how the brain comes to your rescue, “She’s not the right girl anyway,” “Even though we’ll be 1000 miles away, I’m sure we’ll stay in touch,” “There are way better jobs than that one anyway,” “I made the money once, I can make it again…..”  When pain comes, the brain steps in and develops a logical plan for coping.

But this event, this is just senseless.  A guy everyone loved was brutally beaten by 5 thugs for no reason.  The brain can’t cope.  There’s no logical process, no stream of consciousness that even begins to make sense.  A helpless guy who was a positive part of your gameday experience was killed for no reason.  You feel pain for him, his family, and yourself.  It’s just pain without the brain’s safety shield.  It just hurts.  No fixing, no logic, just hurt.

I look around and try to gauge the crowd.  I estimate about 1200-1500 people.  Wow.

The MC: The service itself begins as a thin guy in a suit starts talking and your already confused brain is trying to place the voice.  It’s so out of context, you’re almost driven mad by the fact that the man saying, “Thank you all for coming, we all loved Tuba” is the same guy who rallies a crowd with, “At Quarterback, #8, Matt Hasselbeck!” 

The other MC: Next up is Maynard, from Robin and Maynard Fame.  He is obviously shaken, but is also the guy who made it all happen.  His days with Tuba go back to KXRX and KZOK, where he would have him on air as a guest.  Another proof point as to how ingrained Tuba had become.

Chuck Armstrong: Mariners’ President Chuck Armstrong is introduced and quips, “That’s the first time I’ve gotten applause in months.”  He explains how his 27 year old son, who now lives in the Bay Area, never knew a baseball game without Tuba.  He reads a letter from his son for the event.  It’s poignant and brings tears to many.

Art Thiel: Seattle PI Sportswriter Art Thiel is next.  Thiel is another main force behind the event.  He says two things that stick with me.  One helps explain the emotions we all feel.  “Sports stadiums are like secular churches.”  He is right.  We have irrational and illogical devotion and love for these teams, for no other reason than it brings us comfort.  And Tuba was a positive part of that experience.  As a real friend of Tuba, he has insight to the man, saying, “Tuba was one of the few people who could both say funny things, and say things funny.” It’s a dramatic moment.  More tears.

John Tangeman(sp?): So if this event hasn’t had enough of a mixed bag of people yet, here comes the Stage Manager of the Seattle Ballet, Opera and McCaw Hall.  As it turns out, the same guy we all passed on our way into the Kingdome, Qwest and Safeco, is the same guy who’d sit outside McCaw and play for patrons of the ballet and opera.  John uncovers a whole new side of Tuba, explaining how he’d often give him extra tickets to a show, as long as he’d take off his hat.  And that he’d look up and see Tuba on the edge of his seat throughout the show.  John also reminisces how Tuba would play all night while he was in the ticket office writing his report.  Then when he would leave, Tuba would ask in his deep baritone, “John, would you like to be part of it tonight?”  He didn’t say, can you spare a buck.  It was, “Would you like to be part of it?”  And so he’d throw some cash into the case.

Richard Peterson was next.  A mentally disabled street musician who was Tuba’s nemesis, his conversation with Maynard was touching.

Ken Schramm: Because the night couldn’t get much more eclectic, KOMO Radio’s fiery liberal is up next.  He tells how he tried to broker a peace accord between Tuba and Peterson.  The issue, for those who don’t know the story, is that Peterson would have his trumpet, and on game days try to play music where Tuba was playing.  This would infuriate Tuba, who would move locations, only to have Peterson pop up again.  It was a street musician version of Coyote and Roadrunner.  So Schramm goes to Tuba and says, “Why don’t you guys just work together.”  And Tuba responds in his slow low voice, “Because tubas and trumpets do not make good music together…(pause)….perhaps a piccolo.”  And Schramm replies, “A tuba and a piccolo?”  And Tuba shakes his head and slowly says, no, “A trumpet and a piccolo.”  The crowd loves the story.  Laughter and tears.

Kelsey McMichael: If you haven’t cried yet, well this one is the proverbial straw.  Kelsey is Ed’s brother, and tells how Ed became Tuba.  That he had played for the Seattle Youth Symphony, the Bellevue Philharmonic for 10 years, and then the Cascade Symphony, but didn’t get paid, and thus was encouraged to try the streets where the money was better.  Kelsey has since moved to Florida and the family could never figure out, until now, why Ed couldn’t leave.  Now he knows it was because, “People here really liked him.”  He also reminds everyone Tuba’s favorite expression, the simple “Thumbs Up” sign.  He was always happy and would always give people the “thumbs up.”  So Kelsey gives the whole crowd a “Thumbs Up” and the most fitting form of confusion sets in.  We all give Kelsey a standing ovation with our thumbs up high.  But we also want to applaud.  So we’re all bawling with our stupid thumbs in the air.  And we want to clap and raise our thumbs at the same time and just can’t figure out what the f$#% to do.   One hand is wiping our eyes, one hand is in the air, and we’re trying to slap both of them together without punching ourselves in the nose.  Nothing could have been more appropriate for the situation.

Conclusion: They play a great video produced by Robin’s husband, and we get another mixture of laughter and tears.  Mr. Seahawks PA guy comes out to close the ceremony, and we have a long moment of silence.  But about halfway through the moment, as if on queue, you hear a train in the distance, blowing its own horn, almost in tribute.  The moment was not lost on anyone.

Post Event

And just like that, it is over.  The tuba ensemble plays a sad song and we are ushered into the night.  Men and women are wiping their eyes, and we all feel that twinge again as we walk by Tuba’s spot on the street, the spot that seems even more empty now.  

I get into my car and know I have to write all this down, because there is no way to explain it in short form.  I still don’t know what compelled me to go, and still can’t explain why it has had such effect.  

It honestly just breaks my heart.  A senseless death.  And my brain has given up trying to protect me from the hurt. 

Memorial for Tuba Man Tonight at Qwest Events Center

Maynard, the second part of the famed “Robin and Maynard Show” has been working overtime to put together a Memorial service tonight for the Tuba Man, Ed McMichael.

From the web site RobinAndMaynard.com:

Please join Robin & Maynard, Art Thiel, Ken Schram, and many more friends of Ed McMichael as we celebrate the life of Seattle’s Legendary “Tuba Man.” Here’s the info: 6:30pm (doors open at 5:30) Wednesday November 12th at Qwest Field Events Center.

Last night, I heard an KJR’s Gas Man interview Maynard, and he said the Seahawks, Mariners, Opera and Ballet all pitched in to make the event happen.  And Gas Man summed it up when he said anytime an event includes a “Large Tuba Ensemble” you know it’s worth attending.  

 

Don’t Drink and Email

Finally, a tech product that is useful.

“Mail Goggles” is dubbed as a breathalyzer for your email.  This Gmail add-on makes it harder to send email when you are, um, not thinking clearly, by asking a series of math problems during the times you specify.  If you get any of the questions wrong, Mail Goggles will say, “Water and bed for you. Or try again.” 

You can enable this tool for your Gmail for free from Google Labs.

PETA Opens Its Mouth, and a Few More Independents Take a Small Step to the Right…

You have to wonder what the people at PETA are thinking when they have “brainstorming” sessions.  It’s like they purposely come up with ways to alienate anyone in the middle 98% of mainstream thought.   From WNBC in New York:

VERMONT — People for the Ethical Treatment of Animals sent a letter to Ben Cohen and Jerry Greenfield, cofounders of Ben & Jerry’s Homemade Inc., urging them to replace cow’s milk they use in their ice cream products with human breast milk, according to a statement recently released by a PETA spokeswoman.

“PETA’s request comes in the wake of news reports that a Swiss restaurant owner will begin purchasing breast milk from nursing mothers and substituting breast milk for 75 percent of the cow’s milk in the food he serves,” the statement says.

PETA officials say a move to human breast milk would lessen the suffering of dairy cows and their babies on factory farms and benefit human health.

You may now insert your own jokes and analysis.

Facebook Jails Scrabulous, Worker Productivity Rises 4000%

One of the most prolific time wasters on Facebook has been sent to Application jail.

In a move that shouldn’t surprise many people, Scrabulous, the blatant rip off of the board game Scrabble, finally suffered the legal ramifications that everyone could see headed its way.  According to the report from Silicon Valley Insider:

“Last week, Hasbro, manufacturer of the board game Scrabble, filed a
lawsuit against developers Rajat and Jayant Agarwall, who founded the
popular Facebook app two weeks ago. SAI’s Michael Learmonth says that a
DMCA takedown notice likely
ended the game’s two-year run. This is the same tactic Viacom used
against Google’s YouTube last year.”

Now, if a bunch of medium sized brains from Hasbro were able to sit in the same room, they would offer the developers the cash it would cost for them to redevelop the game themselves, plus some premium for every install they’ve already generated, and simply add Hasbro branding all over the place.  In my experience, while Scrabble is a tedious, obnoxiously long game for the dining room table, it is perfect for an online asynchronous world where you can take a few weeks to complete a match with a friend from across the country.  So here’s hoping someone makes sense of this whole thing before I find another similar way to waste a few minutes a day, like Chess or Risk.

Are Seattleites Unfriendly?

A close friend of mine who goes all the way back with me to our days in New Orleans, pointed out this blog posting from one of his wife’s regular reads, Misadventures in Malawi and Beyond. Here’s a quote:

"Maybe it’s the weather

One of the things that has been strange for us, but particularly hard for Jorge, is how strangers in Seattle aren’t very friendly. We don’t get out a lot, but when we do, we’re always surprised that people can walk straight past us, in our own neighborhood, and act as though they haven’t even noticed our existence.

At first I thought Jorge was just making this phenomena up, but I’ve been testing it out lately. For the last two days, I’ve gone for a walk in a nearby park. I pass dozens of people, and I make a point of looking them in the eye and smiling as they pass by, and only about one in ten will smile back. Sometimes I get a curt nod. Mostly they pretend they haven’t seen me and continue walking."

I think it’s an interesting sentiment, and one that backs up a reputation that Seattleites are "nice and polite, but not friendly." I don’t think we mean to be rude, but as a transplant from the south myself, I have always noticed that Seattle natives will tell you the exact restaurant you should go to, which park is best on Sundays, and what club to hit if you love live music, but they rarely say,"Come with us, we’re going out this weekend."  It’s a subtle but important difference between being nice and helpful, and showing real hospitality.

Anyway, the point isn’t to bag on Seattle, but to maybe provide some reasons why this might be the case.  Here are the best defenses I can think of.

1) We’re stuck up here in the top left corner of the country, and so the original settlers of Seattle really really really wanted to get away from everyone.  In fact, they went as far as they could go to get away.  So, I don’t think "social" is a real dominant gene in many of Seattle’s forefathers.

2) This is a pretty nice area, so there are a lot of natives here that simply never leave.  This causes a ton of 3rd and 4th generation families, and folks who go to high school and college here, and who build careers off of family connections.  They all have established treasured friends and relationships, and it’s hard to come up with a reason to reach out to someone passing through town for a few years.

3) A lot of the social activities up here are done best by yourself, or with a person you are close to.  Running, hiking, kayaking, camping, skiing, mountain climbing, etc…It’s hard to meet a neighbor for the first time and say, "I’m going to climb Rainier this weekend, want to come?"

4) We have a ton of technology firms up here.  Developers and Programmers are brilliant, but might not exactly be the most socially adept folks.

Of course, to the author’s point, it might just be the weather.  45 and raining is not the time to start up a conversation with a stranger in the park….Anyway, speak up Seattle.  Any other reasons that we shun strangers?