Tragedy at V-Tech; Facebook Emerges as Vital Communication Tool

The U.S. found a new tool in how to communicate on a one to many way in times of crisis today.  On this national day of sorrow and disbelief, Facebook.com proved that the world of social networking extends past sharing pictures and music tastes.

One LA Times Article includes the following paragraph.  "University of Southern California sophomore Charlotte Korchak received a call from her mother in Maryland — Virginia Tech, she learned, was a death scene. Rather than tie up the cellphones of friends who attend the school, the 19-year-old history major checked their pages on Facebook, the social-networking site. ‘I was able to immediately find out who was OK,’ she said. ‘Without Facebook I have no idea how I would have found that out.’"

The site has also become a place for people to share support.  One group has over 1,300 members.  This condolences group contains over 2,600.  Here’s a prayer group with 2,100.

In real time yesterday, Bryce’s Journal was a source of up to the minute information, which led to an interesting moral argument.  The CBC TV network posted to his blog comments section asking him to call and provide his account on the air in addition to the blog.  This became a source of hostility for the blog readers, who felt that their reading the accounts was not voyeurism, but that a major TV network relaying those accounts would be exploitation. Bryce’s Journal continues to be a source of pretty startling emotional writing.

There’s little doubt that this tragedy could have been avoided if news of the first shooting, and warnings to get off campus, could have been conveyed in a more efficient manner.  I think we can look at social networking, especially in the mobile space, as something to considered for emergency response.