Category Archives: Marketing

A Plug for Proper Direct Marketing

Posted by Andy Boyer in Marketing, Personal

I sign up for a lot of things to check them out, so I’m on a ton of mailing lists.  I’m not complaining, because it certainly doesn’t take me very long to zap through my inbox and delete 25 emails from Shutterfly, Expedia, Orbitz, Travelocity, Art.com, etc… who obviously have a spreadsheet that says, "If we send 1 million emails per week, 10,000 people will open them and 100 will buy something."  Such is the world of anonymously blasting your email base.

But today I got an email from the folks at Lumosity, a "brain games" site I wrote briefly about a few months back.  I had forgotten about them.  They sit in my favorites bar, but the link is dusty from lack of use.  So getting an email from them was an actual pleasure.  I *wanted* to read that email because I had forgotten about them. And they had new things to tell me, so I appreciated hearing them. 

So here’s a lesson to take from everyday life and apply to Direct Marketing. "Don’t talk unless you have something to say."  After all, it’s free to talk too, but you rarely see people coming up out of the blue to start a conversation about nothing with you.  And "Special 20% off sale" is not something to say. "New package discounts to Fiji" does not count as something to say either.  Lumosity’s message was, "You joined our beta program, now we have new games for your brain, do you want to check them out?" That counts as news in my book.  Now if they hit me every week about their newest game, they’ll go in the "Annoying yet not Spam category."  But for now, they get a plug.

Targeting the Young (and Single?) Voter

Posted by Andy Boyer in Marketing, Media, Politics

Young crowds, a charasmatic performer, a lot of hype, affluent people – it has all the makings of an event or concert designed to drive single people to a bar or show. 

But this is not a bar promotion, it’s a polical event.

If you believe the New York Daily News, there are more than a few undertones from the Barack Obama campaign team that Obama rallies have become the new *it* scene for young single people tired of the bar scene, office romance or match.com.

According to the article, "Like-minded city singles are looking to tonight’s Barack Obama fund-raiser as more than just a politically charged soiree: It’ll be a raging pickup scene."

With a web site featuring social networking (complete with photos), events that seem to purposely weed out the old and stodgy, and a candidate that can almost be described as "hip and cool," it’s hard to think this is an accident.  It seems like the campaign team developed a smart strategy of, "Smart single people don’t have a great outlet for meeting other smart single people.  Let’s have our campaign be their meeting place." 

If it works, it won’t be the first time someone used sex to sell a product, but it might be the first time it was done for a political campaign.

Shock and Awe Marketing

Posted by Andy Boyer in Marketing

It’s easy to talk a good game.  But there’s proof when you point to something you did and say, "Yeah, that was me."

This link is not a new site, nor is it a new company, but it dawned on me this week that the most powerful marketing is proof of concept.  So I think this is the benchmark.  If your web site proves what you can do better than what the folks at Zaaz.com have proved they can do, then you have achieved something noteworthy. 

The Battle of Shareholder Value vs Environmental Concern

Posted by Andy Boyer in Big Businesses, Charity, Marketing

So back in the 90’s, it started becoming en vogue for Corporations to donate profits to charitable organizations.  This started a very interesting debate about whether companies should simply deliver value to their shareholders, or be responsible for bettering the communities in which they belong.

An easy argument was to drop the charitable giving money into the overall Marketing budget and call it "Community Relations."  If a giant bank sponsors runs for Leukemia and Breast Cancer research, then one could argue the CPM was worth the donation.  It’s a pretty compelling argument that you can get a lot of community goodwill on your side, which then helps with non-tangibles such as recruiting, brand management and corporate morale.

Fast forward to 2007, and the magic bullet is in going "Green." Companies are denting their bottom line to use recycled paper, advanced heating and cooling systems, subsidizing public transportation for employees and other efforts.  And shareholders seem to be ok with that.

But what about Google’s latest announcement.   According to a Google release, "Google.org is committed to finding innovative transportation solutions to reduce greenhouse gas emissions that cause global warming…As part of this initiative, we are issuing a $10 million request for investment proposals (RFP). We plan to invest amounts ranging from $500,000 to $2,000,000 in selected for-profit companies whose innovative approach, team and technologies will enable widespread commercialization of plug-in hybrid electric vehicles, electric vehicles and/or vehicle-to-grid solutions."

Now, you can look at this 3 ways:

1) Google makes $10 million in an hour, so it’s irrelevant to shareholders.  Great PR move.

2) This is a completely for profit effort for Google, stemming from their M+A group, and Google Shareholders should benefit down the road.

3) This $10 Million is nice, but why is an online search and media company investing in Transportation, something they could not possible know anything about?  Shareholders should be annoyed.

On a lighter note, what happens if Google ends up building the killer transportation app?  Will everyone be commuting to the Microsoft campus on the Google Mobile?

 

Do Protesters Need Image Consultants

Posted by Andy Boyer in Marketing, Politics

So President Bush visited Seattle, or more accurately, Bellevue, this afternoon for a fundraiser for Congressman Dave Reichert.  I happened to be driving by the hotel a few hours before the President’s appearance, and was surprised by the hundreds of protesters gathered on street corners around the hotel.

As I drove through this collection of people, I was struck with a thought. Just based on their appearance, I don’t know if I could ever agree with them.  They were ragged, dirty and unkempt.  I found myself wanting to disagree with whatever their signs said, just so I couldn’t be classified with them.

It made me wonder whether protesters could be more effective if they spent a little more time tuning their message to the mainstream, rather than preaching to the fringe.  How many worthy causes are derailed by failing to observe basic tenets of marketing and public relations?  Furthermore, if a protester’s goal is to sway and persuade, and their actions instead make me sympathetic to the cause they are protesting, shouldn’t the protester stop attending events?  Isn’t in the protester’s best interest to evaluate the effectiveness of his campaign?

I wonder if the power of Freedom of Speech is diluted by zealots and  loonies who use it to push people away.  From a marketing perspective, how do you control your zealots, and make them unharmful to your cause?  If you were the Prius Marketing Manager, and someone started a blog campaign asking people to send in pictures of where they get stoned in their car, how would you react?  In today’s internet where everyone can be heard, how do you control your fans that can do harm to your ability to market to the mainstream?

 

Ripple TV, and the Emergence of Localized Advertising

Posted by Andy Boyer in Entrepreneurism, Marketing, Media, Personal

So I have to admit being very intrigued by a company called Ripple TV.  You may have seen Ripple at a neighborhood Tully’s.  The concept is pretty straightforward – a typical High Def TV, displaying canned news and sports information from CBS and ESPN.  But the catch is, the screens are designed to run locally targeted ads that small business can create and upload themselves.

Or to put it another way, the two major pains about advertising are the creative costs and the inability to target effectively.  Ripple TV solves both these problems.  I get to choose which Tully’s my ad runs, and they provide me the tools to create the ad on the fly and upload it.

"Ripple has partnered with many of the World’s leading retail brands to provide a powerful in-store digital media experience that keeps their customers engaged, entertained and informed. Ripple’s user experience is customized specifically for each distribution partner, providing a truly custom experience that perfectly supports the brand, demographic, geographic and user experience requirements of each partner. Ripple keeps your customers engaged with the very latest news, financial information, sports, weather, traffic, local information and entertainment programming from the World’s leading content brands." 

So, the only initial limitation, which I’m sure will be solved soon, is that they have relatively few major partners (Tully’s), and so the audience is not very diverse.  But, that’s hardly a criticism.  Instead, I applaud Ripple for landing such a great anchor partner.  That really is quite a coup.

I don’t this affects agencies at all, because if anything the Ripple system grows the advertising pie, catering to small business owners that agencies didn’t really care about anyway. And the small business owner only needs a rudimentary sense of style and analytical skills to run a test ad for $75 in a neighborhood, so the cost to get started is minimal.

Fascinating concept, and I hope it does well. 

 

The Eventual Death of the Airport Magazine Stand

Posted by Andy Boyer in Marketing, Media, Personal

Maybe I’m not the average consumer, but I find about 85% of my purchases of magazines and books come during the hour I’m kicking my heels at the airport waiting to get on a plane.  Especially if I know it’s going to be a long flight, I know my laptop will be of limited use, and I won’t have internet anyway. 

Now, this glaring market inefficiency is being solved by Qantas, and one can only assume it will be the first in a long line of dominos to fall.

From Slashdot:

"Australian international airline Qantas has just announced in-flight broadband will be available across all classes in its new fleet of A380s. Also on offer will be laptop power in economy and internet access in the seat-back entertainment system. They are retrofitting existing 747s with elements of the technology, and providing several ports for passengers with more expensive tickets. It would also allow recharging of USB-powered devices. The Ethernet port is for laptops that don’t have wireless, or for people who simply prefer an Ethernet connection over WiFi.

No word yet on whethere any sites will be deemed "inappropriate" for viewing.  But the ability to plug in and read anything pretty much eliminates your need to buy magazines, portable DVD players, books, or other heavy items that add to your carry-on bag. So, sell your Hudeson News and W.H. Smith stock…

Politics 2.0

Posted by Andy Boyer in Marketing, Politics

So, Hillary Clinton received much press and fanfare for allowing her supporters to nominate what should be her campaign song.  The theme of that seemed to be, "Hillary really connects with her supporters."

So then what do you say about Mike Gravel, a much smaller budgeted candidate who is really using User Generated Content as a way to get his marketing materials produced.  From his MySpace blast:

Please send your Gravel 2008 Flyers, Banners, and Graphics to submissions@gravel2008.us. We will be posting the best ones on the main website for others to use. Please feel free to be as creative as you’d like. Thanks to all of you for your support!

Maybe the Internet can equal the playing field a little.
 

Launch of MyElectionChoices.com

Posted by Andy Boyer in Entrepreneurism, Marketing, Media, Personal, Politics

MyElectionChoices.com%20logo.gifAfter a few weeks of tinkering, we’ve launched the 1.0 version of MyElectionChoices.com.  The site will continue to evolve, but in its current form, visitors get to choose topics they care about in regards to the 2008 Presidential Election, then select positions they agree with from various candidates. 

At the end of answering a few topics, visitors then find out which Presidential Candidates they share political views with.  Since we have statements from 17 candidates, there’s bound to be a couple people that you’ve never heard of.

There are still plenty of improvements to be made, but give it a whirl and let me know what you think.  There’s a Groups option at the end to make it easy to invite others and compare how certain groups compare aggregately to National Averages.  And there’s a survey at the end as well that will help us shape the constant revisions.