Category: Marketing (Page 2 of 26)

Does LinkedIn Still Belong in 2025 Marketing Budgets?

December 15, 2024 / Andy

As companies (like my clients) finalize their 2025 marketing strategies, many are asking whether LinkedIn still warrants a dedicated line in the budget. Once a critical space for B2B visibility and thought leadership, the platform now faces new competition, rising costs, and declining returns for some sectors. Plus, it seems like hardly anyone actually works there.

It seems like for every reason to keep it, there’s an equally valid one for abandoning it.

Engagement Is Still Strong—But Flattening

For B2B marketers, LinkedIn has historically been unmatched in terms of audience intent. But engagement metrics suggest the platform may be nearing a plateau. According to LinkedIn’s own Benchmark Report, click-through rates on thought leadership posts declined year over year:

2023: 0.55%
2024: 0.49%

Meanwhile, a June 2024 Socialinsider study found carousel posts remained the most engaging format, especially for professional services firms. Short videos, once seen as a growth area, now underperform outside of HR or recruitment content.

The Cost Equation Is Shifting

Advertising on LinkedIn remains expensive—often prohibitively so for performance marketers. Wordstream’s Q3 2024 report shows stark differences in average CPM:

LinkedIn: $38.12
Meta (Facebook/Instagram): $14.74
TikTok: $8.91

For campaigns focused on lead generation or direct conversions, the ROI may be difficult to justify compared to cheaper alternatives.

When LinkedIn Still Delivers

Despite those challenges, LinkedIn still drives value for certain brands—particularly those with high-ticket offerings or a professional audience. Sectors continuing to see returns include:

SaaS and enterprise software
Management consulting
HR technology and recruiting firms
Financial services
Executive coaching and leadership training

These industries benefit from the trust and credibility that LinkedIn still holds with decision-makers.

For Consumer Brands, Less Justifiable

For lifestyle or direct-to-consumer brands, LinkedIn rarely makes sense. The professional context limits emotional storytelling, and users are less receptive to brand content unless it’s tied to employment, entrepreneurship, or career development.

Even brands experimenting with employer branding and culture posts are seeing limited traction unless the content is truly unique or backed by a hiring initiative.

A Tighter, Smarter Approach

LinkedIn isn’t dead, it just isn’t automatic. Marketers should reevaluate its role based on goals, cost, and audience fit. For brands that use it well, the platform can still offer high-quality engagement. For others, 2025 may be the right year to scale back and reinvest in channels with broader reach and better value.

Why Businesses Should Be on TikTok Before the Year Ends

December 17, 2023 / Andy

I know you’re going to hate hearing this. I hate writing it. But if your brand still isn’t on TikTok as 2023 wraps up, you may be behind. This isn’t trend-chasing. We have to suck it up and go where attention lives. TikTok is shaping buying decisions across nearly every demographic, not just Gen Z.

1. People Are Spending Serious Time Here

TikTok now has over 1 billion monthly active users, and the average person spends about 95 minutes per day on the app. That’s more screen time than Netflix for some people (Saintnicks). And it’s not background noise. People are watching closely, not just scrolling past.

2. The Algorithm Works in Your Favor

You don’t need a huge follower count. TikTok’s algorithm recommends content based on what people like to watch, not who they follow. That gives smaller brands a legit shot to go big—even from zero. (Wikipedia – TikTok)

3. Low Budget, High Impact

You don’t need fancy gear or a studio. TikTok rewards authenticity. A founder talking to their phone camera can outperform a polished brand ad—if the message hits home (Third Wunder).

4. It’s Already Working for Small Businesses

This isn’t theory. One small brand boosted revenue by 1,650% after going viral on TikTok (Business Insider). TikTok itself reported $24.2 billion in economic activity from small businesses using the platform in 2023 (TikTok Newsroom).

5. TikTok Shop Removes Friction

Launched in September, TikTok Shop lets you sell right inside the app. No redirecting people to your website. No friction. You see it, you click it, you buy it (Wikipedia – TikTok Shop).

6. People Trust What They See

A TikTok study found that 92% of users who took action after watching a video said they did it because the content made them feel something. And 72% said they trust TikTok creators more than traditional ads (TikTok “What’s Next” report).

The Takeaway

TikTok isn’t just silly videos anymore. Used effectively, it can be a source of leads.

2022 Marketing in Review – The world tried to be normal again

January 15, 2023 / Andy

Title: Burnout, Bots, and Brand Trust: The Year Marketing Tried to Be Human Again
Published: January 2023

In 2022, marketing stopped trying to win the internet and started trying to win people back.

After a two-year sprint through pandemic pivots, remote chaos, and digital everything, the mood shifted. Customers were burned out. Teams were burned out. And somewhere in the noise, a quiet message emerged:

“Don’t try to be everywhere. Try to be real.”

It was the year of rebuilding brand trust. Of cutting through automation sludge. Of rethinking the funnel. And for many of us—of remembering why we got into this work in the first place.

Here’s what actually happened.

Consumer Behavior Changed—And Got More Selective

78% of consumers unfollowed brands in 2022 due to “inauthentic” messaging
(Source: Stackla, “Bridging the Gap” Report)
Trust in social ads dropped for the third straight year—down to 43%, with Gen Z showing the sharpest decline
(Source: Edelman Trust Barometer)
Email open rates held steady at 21.5%, but click-throughs declined by 5%
People opened out of habit, not curiosity.
Reviews, UGC, and peer-led content outperformed branded ads in 73% of A/B tests
Trust shifted to real people, not stylized creatives.

We Over-Automated, Then Regretted It

Martech stack bloat peaked: the average mid-sized marketing team used 91 tools
(Source: ChiefMartec 2022)
Chatbots replaced contact forms on 62% of B2C websites—but customer satisfaction dropped by 11%
The human touch was missed more than expected.
AI-generated content became trendy—but conversion rates were 37% lower when used without human editing
You can’t automate authenticity.

What Did Work? Anything That Felt Human

Influencer marketing spend rose 42% year over year
Especially micro-creators (under 100K followers), who delivered better ROI and engagement.
SMS campaigns saw a 35% click-through rate—with 98% open rates
Text isn’t dead. It’s just underused.
Podcast ad revenue jumped to $2 billion, and listener trust remained higher than any digital format
People still like voices more than headlines.
Brands that publicly admitted mistakes saw an 8% brand trust lift
Honesty scaled.

So What Do We Do With This?

The lesson of 2022 wasn’t “be everywhere.” It was:

Be somewhere real. With something worth saying. To people who might actually care.

We learned (again) that automation should support communication—not replace it. That being human still scales when done right. That trust still matters more than targeting.

And that the brands who won last year weren’t louder. They were clearer.

Five Takeaways From 2022

For CMOs, marketing leads, and teams who want to make smarter moves in 2023:

Cut your stack. Most teams don’t need 90 tools.
Edit your AI. Machine content is only as good as the human who sharpens it.
Trust is the new KPI. If your customers don’t believe you, your reach is meaningless.
Get personal again. SMS, podcasts, micro-creators—small formats built real engagement.
Real is rare. That’s why it still works.

ChatGPT Is Not a Copywriter. It’s a Brutal First Draft Machine.

July 4, 2022 / Andy

Let’s get this out of the way: I like AI. I use it. I even talk to it more than some of my friends. But let’s not pretend it’s Don Draper.

What AI is great at? Vomiting out a rough idea so you can sharpen it. Rewriting headlines until one of them doesn’t suck. Spitting out 20 variations of something you weren’t even sure how to start.

But it doesn’t know timing. Or tone. Or how to write a line that makes you pause, not scroll.

A lot of brands are skipping the human part. They’re posting AI-generated sludge and calling it “content.” That’s not innovation. That’s

laziness dressed up in automation.

The good news? If you still have a voice, your own. You can make AI your assistant, not your replacement. But it starts with knowing who you are before you press “generate.”

An Olympic Sized Irony

July 11, 2021 / Andy

My deep thought of the day.

This is backwards-looking of course. But if the IOC powers-that-be had figured out last year how to test potential Olympic athletes for COVID-19, quarantine them when they got to Tokyo, and accept that they would have to ban all spectators, then a global population stuck at home would have made it the most-watched Olympics ever. Maybe by 25-40%. People would have been arguing on Twitter about archery and synchronized swimming.

But instead, out of safety, the Olympics were postponed a year. And in the summer of 2021, when we can all go outside again and do other things with friends and family, who really wants to sit at home and watch the Olympics? Instead, this could be one of the lower-rated Olympics ever. Tough break for NBC.

Tips for New Zoomers

March 12, 2020 / Andy

Welcome to the “Work From Home” Lifestyle!

I know a lot of you prefer to have a 1/2 hour commute, walk in the rain from your car to your building, and then sit at your cube in a cavernous, fluorescent-lit room full of despair. But now you have to join us work-from-homers. And you’re going to be here a while, so you may as well get some best practices down now. Here are some basic things you need to know.

Always wear pants – Yes, the temptation is there. You want to sit in pajamas (or less) from the waist down. Resist the urge. Comfortable sweat pants are fine, just make sure that if your cat somehow readjusts your camera for you, you’re ok with what your co-workers are exposed to.
Figure out your two-monitor setup – For whatever reason, Microsoft, Apple, Zoom and all the monitor companies seem to have conspired to make sure that the default setting for your two-monitor set-up is to have the camera broadcast from whichever one you don’t want it to. This is fixable, just takes a little time. Do a practice run with friends and get it all situated.
Lighting is important – You know when you want to take a picture of yourself standing in front of an awesome sunset, and you get the sunset but you are just a shadowy blob in front of it? Same concept with Zoom. You can shoot with a window as your backdrop, just invest in a decent lamp that brightens your face.
Warn your roommates when you are on a call – Many people have a story similar to this one I heard recently. “I was on a Zoom call with my whole team. When suddenly, in the background of one of my team members, I see his wife walking around the kitchen buck naked. Not a stitch of clothing. Now, he had his headset on, and someone else was talking so she would have no way of hearing he was on a call. And I didn’t know what to do. Do I interrupt and tell my employee to turn around and tell his wife to get out of the frame, calling MORE attention to it? Do I just ignore it and hope no one sees it? Well before I could decide, the wife turned around and realized she was on live TV, screamed at the top of her lungs (alerting everyone who hadn’t noticed it yet), and ran out of the room. So we went on with the meeting from there.”
Backgrounds are cool, but... – If you are new to Zoom, the background features are pretty cool. “Look, I’m at a mountain or on a beach!” There are reasons and times to use these backgrounds. For example, if your spouse and kids are all working and learning from home at the same time and your only available spaces to broadcast from are the bathroom, car, or garage, use a background. Or, if you have a calm and professional customized background of an office environment, that is better than the view from your kitchen table. And if you have kids that like to run in the background of your Zoom calls, the background can mitigate that risk. Just keep in mind that the “floating head phenomenon” will probably happen at some point and it’s hard for people not to get distracted away from the brilliant point you were making.
In large meetings, default to “Mute On.” – I find it helpful to think about how much I expect to be talking in any given meeting, and if I’m not going to be the majority presenter, I go to “Mute On” right after salutations. There’s an added benefit to this, in that instead of just blurting your genius thought of the moment over someone already talking, you have to think, prepare yourself by taking off the mute, and wait for a proper place to jump in. And if you are at all like me, often you’ll realize that what you were about to say added little in the way of a contribution and was better left unsaid.
Not everything needs to be a Zoom call – Zoom is addictive. It’s the best way to replicate a face to face meeting. But remember, sometimes you don’t need face to face. Even if Zoom is an option, there’s nothing wrong with picking up the phone and calling someone for 5 minutes.

If you have your own Zoom tips, send them over,

Why I’m Not an SEO Expert

July 5, 2018 / Andy

I don’t think I’ll ever be able to truly understand SEO if this is the title and metadata you need to use to rise to the top of 296,000 results for the Google search, “Mariners Ticketmaster Account.”

Ask a Marketer: Video Marketing

March 6, 2018 / Andy

In the last two segments of the “Ask a Marketer” series we covered Paid Search and Email Marketing. This week’s topic is Video Marketing, and we talk to Derek Merdinyan of Video Igniter.

Q1: Give me the 3 second pitch – Why should I spend money to add video into my marketing mix?
Video enables you to package up and present your message in a way that is educational, entertaining, engaging and easily sharable.

Q2: What are some examples of things I can explain better using video than if I just tried to write it in a blog or white paper?
Software, technology, systems, stories, anything that is complex and better explained through analogy. In almost every case, it is possible to explain things better with animated video instead of ‘filmed’ video because animations can be used to focus on the specific visual details that make it easier to understand new material.

Q3: What are some ways I can take the money I spend on video, and use it in other areas?
If you are speaking about animation specifically, be sure to ask your animator for a full project archive – odds are you can repurpose the visual images they created (i.e. characters, icons, charts, etc) and turn those images into image posts for social media.

Q4: How much should I expect to pay for a video? What’s the range and what determines that range?
If you go to a freelancer marketplace website, you can expect to pay $300 – $5,000 – the range varies by a few factors, notably the production quality, the number of revisions you can request, and the overall responsiveness, creativity and professionalism of the person you are working with. Hiring a full on animation studio can run you $5,000 – $50,000 or more. 2D projects tend to cost between $3,000 – $15,000/minute for visual quality you will be proud of. Quality 3D animations are easily going to be north of $15,000/minute.

Q5: A standard line is that on a project, there’s Cheap, Fast and Good, and you can only have 2 of the 3. Is that true for video as well?
100%.

Q6: Anything else we need to know about Video Marketing?
Most people think you just make a video, put it online, and promote it. Few people analyze and optimize their video – which for many companies is their largest marketing asset. When you first put your video online, you should host it with a service that provides you analytics to see what % of people click the thumbnail to play the video & how long people watch the video before they stop. Are only 10% of your landing page visitors clicking the play button? Maybe you need a better thumbnail for the video. Do most people watch the whole video or are a large number of people dropping off around 14 seconds? If your video is animated, it’s much easier to revise and recreate part of your video to make it flow better for viewers; live action videos are harder and more expensive to optimize because it means bringing back the same film crew, actors and booking a location just to re-shoot an alternate segment. It would be wise, for both live action and animated marketing videos to create multiple alternate endings for your video to see which variation leads to more conversions (i.e. sign up here, call this #, download the app, join our newsletter, etc).

Ask a Marketer: Email Marketing

February 8, 2018 / Andy

Doing what I do, I have the privilege to engage with a number of marketing professionals who are among the best of the bunch. Upon reflection, I realized that some of the things we talk about may also be of interest to people who stumble upon this blog. Thus, I am starting a new series called, “What Marketers Need to Know.” And yes, I know we need a catchier title.

Each article in this series will feature a semi-deep dive into a topic area marketers need to understand. The answers will come from an industry expert who speaks from real-world client experience. To start the series off, I asked my friend Elizabeth Case of Yellow Dog Consulting to give us some real-time thoughts on Email Marketing.

Topic 1: Email Marketing – Elizabeth Case, Yellow Dog Consulting

Q1) As you look back at 2017, with what kind of strategies or tactics did your clients find the most success?

Elizabeth: Simple word – Newsletter.

I will forever be a broken record on this and I am OK with it! Consistency is key in email marketing. If I only ever hear from you when you have a product or workshop to sell me, that’s not going to work. I had one client who at the end of 3 months wanted to wrap up because they weren’t getting registrations for their workshop. I wasn’t aware that was the goal of their newsletter and if you read the newsletter, you wouldn’t have either! I’m not saying don’t offer a product or service, you can do that on occasion, but you must earn the right to be heard first.

Also, make sure you have good systems in place. One successful client includes a simple “sign up for a free 30 minute consult” link in the end of her monthly newsletter. It goes to a page to schedule on their calendar. Not 15 steps back and forth for a prospective client – one click, two clicks, boom – new lead ready to talk to them. Every month they get a new (or returning) client from their newsletter.

Another good system is automation…“Click here to download…” and then have that system automated. Don’t worry about it. I have 3 offers in the footer of my newsletter (yeah that may be too many, I’ll work on it) and they are automated so I don’t have to worry about it.

Q2) Now as you look ahead to 2018, what strategies and tactics will you change? What will you do more or less of?

Elizabeth: So far in 2018 I’m seeing a lot of folks automate their processes which is GREAT! You created an awesome program or free download on your website – let’s get that system working for YOU. Nurture and educate these leads so you can keep doing what you love each day.

One conversation I often have with clients is about frequency. Do I really need to hear from you once a week? I don’t have time for that. And I certainly don’t have time for it at 10 AM on a Tuesday when I’m in the middle of my work day. Depending on what you do, I may have time for it in the evening or weekends or over my lunch break. But if you’re sending me something daily or weekly it better be damn good or I will find that unsubscribe button really fast…

There are newsletters that I look forward to receiving each month and ones that I delete each week because it’s too frequent. You know your audience and if the open rates are there then fantastic, but if you’re hovering under 20% it’s time to reconsider if your schedule and frequency are really working for you.

Q3) How important is a lead nurturing campaign? At what point do you move your clients from a standard newsletter to a customized drip campaign?

Elizabeth: Lead nurturing campaigns are awesome depending on the size of your company. It may not make sense for a solo-prenuer or a small business with just a couple sales folks to have a big drip campaign setup. But if you have systems in place, as you grow you can start to automate that nurturing.

You have to use your campaign software, it will tell you when to start dripping. If you aren’t reading reports after each campaign is sent, you’re missing out on the MOST valuable information about your content. What links do they continue to click? How many of the last 10 campaigns have they opened? What are their demographics? If someone is constantly opening and engaging with your content, it’s time to start nurturing that contact. You don’t want to leave low hanging fruit out their to dwindle away and hire the competition. Start to pay attention to frequency and build a plan around it.

And when that nurture is done – make sure they continue to hear from you on a regular basis so you stay top of mind for them to either hire you again or refer you to a colleague.

Q4) If a company is just getting an email marketing program off the ground, what tools or technologies would you suggest they invest in?

Elizabeth: I’m always a big fan of MailChimp, especially when you’re just starting out. They offer free automation and are perfect for a small and growing company (and your contact lists). If you’re a larger company you can’t go wrong with HubSpot. It will help you integrate and automate so your teams aren’t stepping on each others toes which is always a safe move!

Email marketing continues to be one of the best and most intimate communications you can have with a potential client. If you aren’t taking advantage of all those contacts in your CRM you’re missing out on a LOT of fantastic and low hanging fruit just waiting to be reminded, or introduced, to how awesome you are.

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If you’re struggling with your email marketing, you should chat with Elizabeth. And if you have some topics you’d like to see next, let me know. I’ll be asking my marketing friends to share their insights.