Reporters vs PR Firms vs Blogs – The Battle Heats Up

I’ll make a few updates to this post as I think more clearly about it.  But aninteresting debate has erupted over at Techcrunch, where Michael Arrington has declared he will no longer adhere to embargoes (except from a few people he likes.) Furthermore, he has called out a 43 year PR executive in a follow up article, calling her an excessive spammer.

This argument is funny on a few different levels.  First of all, it’s pretty amazing to think that a blog no one had heard of 4 years ago now has the guts to tell the entir PR community that they will no longer play by the rules that the New York Times, Time Magazine, WSJ, and People Magazine have played by for the last 60-70 years.  

Second, for all of Arrington’s vitriol toward PR firms, there’s irony that he will only review companies that are on his own PR “A” List.  Techcrunch started as a blog that promoted new start-ups.  Over the years, as they began getting more invites to more high class events, their focus shifted to Apple, MSFT, Google and companies that are one degree away from the top rung of Silicon Valley VC’s and power brokers.  A few years ago, I did some work for a start-up whose CEO worked tirelessly to get Arrington’s attention. Understanding how the Techcrunch ego worked, he actually underwent a 12 month PR campaign to build the right connnections to get one degree away from Arrington’s circle.  The plan worked, and now he has access to him.  Same guy, same intelligence, same social circle, but now that Arrington sees him as a connected influencer, now he’ll open his emails.

I’m not saying that’s a bad thing.  It’s the way the world works – you naturally stop dealing with small fish when big fish are jumping on your hook.  But when you are working with the big fish, you shouldn’t start screaming and yelling at both big and small fish about which way they should attach themselves to your hook.

But on to anoher point.  The reason we are in this mess now, is that at some point reporters stopped being “reporters” and started being “relayers.”  years ago, a few PR firms figured out that a reporter could spend more time in a bar if the PR firm did the research, wrote the aricle, provided the photos and listed contact information if the reporter wnated to add his or her own sentence to the piece.  These PR firms started getting companies placed.  Pretty soon, all the PR firms started doing this, and reporters stopped looking for stories, and hired assistants to sort through the pitches.  Now comes the internet, and while it used to take a bunch of $.32 stamps to send out a pitch, one email can blast out to 10,000 reporters.  The reporters have created this mess where you have to send your relase to everyone, because everyone is sending everyone the release.  And no reporter is actively doing any research themselves.

So my synopsis is that PR firms should keep spamming the heck out of reporters until reporters start chasing stories themselves.  if they are just going to sit back and regurgitate releases, they should expect to get 1000’s of pitches.

(I’ll think about htis more and see if I still agree with it later…)  

Why I Joined the “I Hate the Oklahoma City Thunder” Facebook Group

If you read this blog, you know this space is all for positive thoughts.  Warm, happy musings and expressions (well, most of the time.)

So, why would I join a hate group, which is what “I Hate the Oklahoma City Thunder” Facebook Group essentially is.  I mean, it’s in the title for crimminy’s sake.  I certainly don’t hate all the players on the Thunder.  I even like some of them.  I have simply chosen to ignore the NBA until the wounds heal.

But, there’s a challenge here.  The Facebook group, “1,000,000 Ok City Thunder Fans” has about 1,300 fans.  The “I Hate the Oklahoma City Thunder” has about 360.  It would be great if more people were in the group that hated the Thunder, not for personal reasons, but for what it represents – a team ripped from a solid fan base.

So join the group.  Why not?

Follow Conversations About Anything, with Monitter

Ok, so here’s a little Web site that could probably get addicting if you got good at it and could figure out what it’s most useful for.

Monitter goes out and collects Twitter “tweets” from around the Twitter-sphere and brings them to you.  You choose 3 topics that interest you, and Monitter brings you a steady stream of all the tweets in some time period that include those terms.  (If you don’t know what Twitter is, please go directly to Wikipedia or Google “Twitter” and read up on it.) You can also target by geographic area, so you only receive tweets from people who live close to you.

What’s the purpose?  I have no idea.  But it’s free, and you can use it find random information about stuff you may be interested in.  And if you figure out a “killer app” for it, let me know.



Back from Federated Media Summit

(I’m reposting this from our company blog at www.SpringCreekGroup.com/blog since I was on the road this week and haven’t had time to write as much as I would like.)

>>>

The Spring Creek Group returned today from the Federated Media Conversational Marketing Summit.  We’ll try to punch out a few posts commenting on specific news and insights we heard, but the general takeway is that people are desperate for some way to track the success or failure of Social Media campaigns.

So far, the only thing everything can agree upon is that there is no right formula yet.  How much is it worth to have someone watch a YouTube Video?  Or to create a new one?  In fact, the value of User Generated Content seems to be a slippery crocodile for big agencies to grapple with.  What is the incentive for Goodby Sliverstein to launch a campaign designed to get 25,000 people to create their own ads?  While Agency Creative teams are desperately trying to control the message (and the work), there are tons of people with a camera, a laptop, an idea, and now a giant platform to talk from.

All of this makes the ROI argument more relevant.  An agency needs to be able to justify why spending $xx,000 to have their NYU Art School guys build a MySpace page or YouTube video is better than the company giving a couple of film school kids a handycam and a credit card.   And since there is no way to value the return yet, it’s hard to quantitatively make any kind of argument.

What does this mean for firms who specialize in Social Media?  Well quite simply, it means the industry is growing up.  People don’t care about ROI on having a salesperson buy someone coffee.  But they care if they are going to send her to New York for 4 day conference.  ROI only matters when you identify a place you want to spend a lot of “I” in.  When that “I” was a few hours of an intern’s time to build a Facebook page or write a blog post, no one cared.  But the fact that ROI is becoming so important indicates Social Media is becoming a real line item on the Marketing Budget, not part of the “Other Channels” bucket.  And no matter what, that is good for everyone in the space. 

Josh Howard, Mark Cuban, the National Anthem and a Blog – The Perfect Storm

I am unashamed to be a huge Mark Cuban fan.  American success story of a guy who hustles, has worked his rear end off, is always searching for the best opportunity for success, and cognisant of when to get out and start something new.  Now he has more money than he can ever spend and gets to run around thumbing his nose at other NBA owners.    (The only unfortunate thing is that you can probably make a case that David Stern’s officials are under orders to make sure he never wins a title.  See: Wade, Dwayne, 2006 NBA Finals).

Anyway, his blog is always worth reading.  And I was just having a conversation about transparency yesterday which makes this thread on BlogMaverick even more relevant.  The context of my conversation was whether anyone in the U.S. will be able to run for public office in 20 years, if hackers are going to be able to get to emails you sent and received.  

But here are people who use real email addresses to willingly spew stupidity and hate.  I would love to sit next to one of these guys in the office and get his reaction.  Good for Cuban for publicizing these.  Check out the post.

Go Miniman Go

I bet you didn’t know that the Lego “Mini-man” just had his 30th birthday. Launched August 25, 1978, he’s now been featured in hundreds of Lego products. So how do you announce this across the Social Media spectrum? I think this video does a great job.

Which Olympic Athletes Can you be Facebook Friends With?

So Valleywag reports that you cannot be Facebook friends with Michael Phelps, because has more Facebook “fans”
than Will Smith, Miley Cyrus, and the Jonas Brothers — 767,885 at last
count! Phelps tells Bob Costas that besides the fans, he’s got about 7,600
pending Facebook friend requests, too. “I can’t accept any more.”

But that makes me curious.  I wonder how many of the thousands of other Olympic athletes you could be friends with.  Sure, the guy who won 8 gold metals is off limits, but how about a 24 year old track and field guy who didn’t qualify for the finals?  What percent of these competitors are happy to communicate with new fans, and what percent think it’s creepy.

I think if I was some obscure archery or triple jump Olympian and got a few requests, I’d think it was cool.  Maybe less so if I was a 14 year old female gymnast.  (that’s 16 in Chinese years).

Let me know if you make Facebook friends with anyone.