I promise, if the Seattle Sounders do something like try to move to Oklahoma City, or spend $117 million on players I wouldn’t add to a Fantasy baseball team, I’ll complain about it.  But as long as they keep doing things that impress me as a marketing professional, I’m going to keep sharing how impressed I am.

This week, I went through the pleasurable and fun process of selecting my 2009 season ticket package.  In comparison, I’ve completely given up on using Ticketmaster.com due to its inflexibility and 75% Convenience charge.  It’s amazing that you can’t choose your seats on that site, but instead are held hostage to a weak algorithm that supposedly gives you "Best Available" in a certain section.  Plus, I honestly don’t understand how I can order 5 books from Amazon Marketplace from 5 different people and pay like $15.00 total in shipping, but if I try to use Ticketmaster to buy 4 concert tickets, they want to charge something like $50 just to print out a couple of ducats and stick them at will call.  Why?  Are my tickets taking a limo from TM HQ to the arena? Is the paper laced with gold?  What could command $50 in service charges?  Anyway, now I just take the time to go to the stadium, pick out seats I want and leave happy.

But I digress.

The Sounders experience was as close to "Anti-Ticketmaster" as I can find.  Even if you don’t care about soccer, I encourage you to go through the process at http://tickets.soundersfc.com/   .  Choose whether you want to sit or stand during the game.  Or if you want to be in a section that sings or not.  Take a virtual tour of every row in every section.  It’s a very fan friendly experience, and trust me, the fans appreciate it. 

Let me know if you have found any other ticket places with convenient tools such as this.