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Category: Business (Page 5 of 24)

Saving Greece and Soccer at the Same Time

In case anyone wonders, this is a completely facetious comment. I don’t honestly believe this is a good idea… But in a make believe world, here’s how you could save Greece and International Soccer at the same time.

Qatar buys Greece.

Think about it. It’s win-win-win-win.

Win 1: Qatar gets the recognition it desires.
Qatar has a ton of money that it can’t spend. They want to change their image and have a larger presence in terms of global awareness. By buying Greece and renaming it “North Qatar,” they get all of the history that comes with it. Just like Gary Payton is somehow the leading scorer in Oklahoma City Thunder history, North Qatar would be where the Olympic games originated. Zeus and the rest of the Qatari gods lives on Mt. Olympus in North Qatar. And where would the world be without the contributions of famous Qataris such as Socrates, Plato and Aristotle?

Win 2: Greece pays off its debt.
The banks want to get paid. The Greeks don’t want to pay anyone back. Qatar has dump trucks of cash sitting in gold plated garages. Let’s redistribute some of that cash and keep the country – and Europe – from collapsing.

Win 3: We don’t have to play soccer in 120 degree weather.
The 2022 World Cup can stay in Qatar – it’s just going to be played in North Qatar. (Except they’ll make Germany and the U.S. play their games in South Qatar out of spite.) Tourists will now want to attend the games. And Qatar can send all those poor abused migrant workers home.

Win 4: FIFA moves to North Qatar
Nothing significant in the world can happen without it benefitting Sepp Blatter in some way. This works for him. Qatar can revoke any extradition treaties it has with the U.S. and FIFA can build a 200,000 square fit office complex overlooking the Aegean Sea.

Could it happen? Of course not. Should it? Hmm….

How Tidal Goes Against All Current Product Development Theories

I’m not an expert in the music industry. I have no idea what the future olds for Pandora, Spotify, iTunes and now Tidal, Jay-Z’s new streaming service that describes itself as, “Introducing the first music streaming service that combines the best High Fidelity sound quality, High Definition music videos and expertly Curated Editorial.”

However, I have spent some time in the last 4 years teaching some classes on marketing new products. I lean heavily on the insight of Steve Blank, because, well he seems like a really smart guy. And Mr. Blank espouses a product development process that leans heavily on the following:
1) Finding a problem that customers have.
2) Developing hypotheses on how the customer wants that problem solved.
3) Testing that solution with as many customers as possible.

You’ll notice that all 3 principles of the process include the term, “customer.”

Tidal seems to use a completely different theory. Summarizing bullets from the Washington Post, Tidal’s offering is based on the following:
1) Consumers will develop a sense of ethics, i.e. a willingness to see musicians actually make some respectable royalties from music streaming, which they currently do not.
2) People will want exclusive content and hear directly from artists.
3) Those who subscribe to the premium service will receive higher sound quality.

Let’s compare the Tidal plan to the Steve Blank plan.
1) Is my problem that I think musicians are underpaid? Do I really care what musicians make on each song I listen to? Probably about as much as I worry that the 1st Associate Director on House of Cards can afford her rent. Or that the Copywriter on AT&T’s Barles Charkley commercial is being paid fairly by his agency.
2) And honestly, there are somewhere in the neighborhood of 3.2 billion bands in the world. if Taylor Swift or Jay-Z stick their music someplace I can’t get it, will I even notice? What problem is being solved by taking music away from my channels of choice?
3) I’d love to see the research that says, “When Andy is at work listening to music on his headphones, what he really wants is higher fidelity music for $250 a year.” Even if this is true for some people, how many? How good can music sound? And won’t I need a pair of $800 headphones to even notice?

This isn’t a bash on Tidal. It’s simply an observation. They are taking avery non-technology product management approach, and that puzzles me because I live in my own little Seattle technology bubble. Obviously with the star power they’ve assembled, the deck is stacked in their favor, so they can skip some of “Lean Startup” type principles. They’ll have great marketing, get lots of exposure and be able to test the product in real time.

More choices for music is better than less, so I hope they do well. It will be interesting to see how their product development plan works out.

Quirky Has Become My Favorite Product Site

I was talking about Quirky.com to a few people this week and was shocked – shocked I say – to hear they hadn’t heard about it.

How to describe Quirky… Imagine every crazy idea you ever had for a product was suddenly being built and you could order it for a pretty good price. Doesn’t that sound like a good deal?

You should visit Quirky. You should buy stuff from Quirky. You should sign up for their newsletters and vote on what products they are going to build next. And then you should take your latest, greatest idea and submit it to them.

Quirky

Does Pronto Have Their Pricing Wrong

Since I work downtown a lot, and I am always rooting for startups, I’ve been keeping an eye on the bike-renting service “Pronto.” I think it’s a cool idea, and with enough manipulation, you can kind of shove this square peg into the circle hole of The Collaborative Economy. So that intrigues me as well.

Via DowntownSeattle.com

So this week I wanted to use the service to get about 9-10 blocks across downtown. And here is where I found out that I think they may have a simple to fix problem – pricing.

Pronto will let you rent a bike for 24 hours for $8. It seems like a paltry amount to spend. But I don’t need a bike for 24 hours. I need a bike Car2Go style – for 5 minutes to get to my meeting across downtown, and then an hour later I need it for 5 minutes to get back.

For $8, I can hop in an Uber. For $8 I can buy a sandwich and eat it as I enjoy a 15 minute walk. Sure 8$ is only $.33 an hour. But I only need the bike for 4% of the time in which I can have it. I’d rather pay 5-10x that $.33 per hour rate, and get closer to 70-100% efficiency.

That’s my use case. Maybe I’m unique. But I really want this company to succeed, so I’m curious why the pay by the hour model isn’t a viable alternative. Regardless, there seems to be more and more Pronto stands popping up all over town, so they must be doing something right.

Advice for New Grads Seeking Those “Jobs” Things

Young people seem to like to ask me about how to get a job. Sometimes I think they don’t really want my advice and just want me to actually “give” them a job, but I get asked all the same.

So here are a few quick thoughts for you new grads. In no particular order.

1) No one wants to “give you a job.” People do want you to “work for them.” These are two completely different sentences and they mean totally different things. If you can’t figure out the difference, then you may want to ask someone.

2) Hiring Managers expect you to bring a skill to the role. It’s your first job. No one expects you to be an all-star. What they want is to see that you have some skill – or set of skills – that they can add to their team that makes the overall team better. Know what you are best at, and get even better. In an interview be able to clearly articulate that you are able to solve some sort of problem that the manager has, because your skill set enables you to do so.

3) If you want to work in a start-up for a career, there is a lot of value in working in a huge company first. I know this sounds counter-intuitive. But working in a large, successful company gets you the following: A nice large network of colleagues to call upon later in your career, experience doing things the right way, an understanding of how large companies work so you know how to sell to them later, a nice brand name on your resume that indicates you *could* work in a big company if you wanted, and finally, stable money that you can sock away in a savings account, so you can take a risk later. Side note: Nothing is more liberating than money in the bank. Nothing is more chilling than being forced to work for someone you don’t like because the rent is due.

4) Your first job is probably going to kind of suck. Here’s why. You’re the low pup on the totem pole. That means your boss is second lowest, and that it’s probably their first time managing people. They will have some managerial growing pains. They’ll also be worried about their own boss 90% of the time and trying to figure out how to get promoted. So you probably will end up flipping from being ignored to being micro-managed based on what your boss just got told by their boss. Accept that this is going to be part of the game, so look for a boss that you like, no matter what the company is like.

5) Interview EVERYWHERE. It doesn’t matter if you don’t want to work there. Go practice. Nothing is more humbling than not getting an offer at a company you didn’t want to work for. But it will help you figure out how to nail the interview you really want.

6) Work for a product, customer base or marketplace you care about. It’s the natural truth. If you don’t like your customers, you can’t do your job. I once worked someplace where the customers were all rich, arrogant, conceited and hard to deal with. Do you know how little I felt like helping them? You can’t do good work unless you have an affinity for what you are doing. So at least identify early who it is that you want to be associated with.

In a nutshell – To “work” for someone, find a skill you are great at, optimize it, sell yourself everywhere, and try to find a manager you like in an industry you care about, no matter how large or small the company. Then save some money, build a nest egg, and never have to fear a lack of a job again.

Calling All Startups

It’s that time of the year again – almost the beginning of school.

Once again, I’ll be teaching the Entrepreneurial Marketing Class, MKTG 555, at the UW Foster School of Business. While I’m switching up the curriculum a good deal, I’m still incorporating hands on work for students.

If you work with a start-up and have an interesting problem for an MBA student to solve, or just want to have your company profiled, let me know. I’d love to have your company involved.

A Visit to MakerBot

Everyone has different ways to enjoy time visiting a foreign city. Some people love trying restaurants. Some like museums and sightseeing. I like going to cool companies I have heard about and talking with the people who work there.

I think 3D Printing is one of the next big things and will eventually have a huge effect on the global supply chain and how we produce and purchase everyday materials. Sure, it’s still in its infancy today, but the potential opportunities are limitless.

Makerbot Screenshot

So when I was in New York and found out an old colleague of mine worked at Makerbot, a leader in 3D printing, it was like someone else hearing they could get a private tour of the Louvre.

Makerbot Prototype

I was under NDA when I was there, but I think I’m allowed to say that there are now more than 600 Makerbot employees (and they’re hiring a ton more.)

Makerbot 3D Printer

I think I’m also allowed to say that people are doing more than just printing little toys. People are designing and printing their own iPhone cases at home, theatre companies are printing custom masks, architects are printing full scale models and industries across the board are coming up with their own ideas.

Makerbot Spool

So if you are a doubter in the technology, I’d ask you think about 3D printing the way people looked at cell phones in 1980. Back then it may have been big, slow and only apply to a few people. But look at how the world has changed now that everyone in the world can have a mobile broadcasting and computing device in their pocket.

Makerbot Large Machine

Thanks for the tour of the office. Lots of cool stuff is coming from them soon.

Looking for Some Teachers to Give Insight on a Website to Help Teachers

There’s a little company based in New Jersey called PortfolioGen. Started by a teacher and a Vice-Principal, its mission is simple – To make it easier for teachers looking for jobs to find employment with schools who need their skills and expertise.

Traditionally, teachers have had to lug around an offline portfolio when they go interview. Teachers don’t always have the web expertise of a marketer, so they don’t all know how to build a blog or social presence. Plus, they may not want to be easily found by students and parents. PortfolioGen is a safe and secure place for teachers to create an online presence, upload their portfolio and lesson plans, and one day, communicate with schools who are hiring.

PortfolioGen Screenshot

The site is still in in infancy, but does have more than 14,000 teachers on board. If you’re a teacher or administrator, we’d love to get your feedback and insight. You can help the founders shape the site into something that is tailor made for teachers. Just email me for info.  Thanks.

Why I Think I Think Jess Spear is Wrong

No, the title isn’t a typo. I think I think this. I need to do more research, but maybe someone can enlighten me.

All over Wallingford, I see political lawn signs for candidate Jess Spear and her tagline of something like, “We Need Rent Control.” I did a little research on her web site to learn more. Other than finding out she’s a socialist who got arrested for protesting the transportation of oil from Seattle to other distribution centers via train, I didn’t see too much detail on her call for Rent Control.

So here’s a business perspective on why I think Rent Control is probably a really bad idea.

1) I don’t see anything in her proposal that says Property Taxes can never be raised again, or that any increase in the appreciation of property value won’t cause building owners to pay more in taxes. You see, if the property owners see an increase in their taxes, but can’t raise revenue, then they won’t have any way to stop themselves from losing money. Since real estate is a long term game, if you make the long term riskier without any chance of increased profit, there’s no incentive to get involved. You’d simply build somewhere else.

2) So, if people don’t have financial incentive to build apartments here, then they won’t. So that will cause a lack of supply. In normal economic theory, this lack of supply would create a rise in prices that normalizes everything. But since we’ll have frozen rents, we won’t be able to correct the curve. Thus, people with these scarce resources (apartments) won’t have incentive to ever give them up. They’ll now inhabit places that they shouldn’t be able to afford.

3) Meanwhile, companies like Amazon, Microsoft, Facebook, Google, etc… who want to hire people who could afford these apartments, will now have a harder time bringing in out-of-staters since they won’t have anyplace to live.

4) Now we’ll have driven away the people who want to build new buildings AND the people who want to move here and take good paying jobs. Companies have obligations to shareholders, not cities. So it’s in their best interest to leave Seattle and move their offices to places where employees can actually live.

5) So this will mean we’ll have fewer good paying jobs, which means a less robust economy. As companies leave, the people who have the good paying jobs will leave with their companies to these new locations.

6) But here’s the bright side. With all the high paid employees leaving town, property values will fall. Demand and supply will come back into equilibrium. Rents will be much lower since the only people still around will be those making lower wages. (However, anyone who had a job supporting one of these companies, such as waiters, baristas, bartenders, janitors, security guards, parking attendants, delivery people or construction workers will have lost their jobs as well. So we’ll still need to figure out how they will be able to afford these new lower rents.) But the rent controls will seem kind of silly since those people with apartments to rent are fighting for the people who are still here.

Anyway, that’s what I think my MBA classes in economics and my exposure to the real world tell me. But maybe I’m missing something. If I am, let me know what it is. Otherwise, I’m curious why Ms. Spear is using this as her main Marketing message.

My Crazy Idea For the Month

So it’s been a while, but here’s a new and ridiculous idea that might not be so ridiculous.

1) The problems with trying to build a profitable business delivering food or items with same day service (such as Eat 24), are the extreme set up costs to buy a fleet of vehicles, the complexity of hiring drivers who know the area, and the ability to launch branches in every key neighborhood.

2) The U.S. Postal Service is losing tons of money every year. But they have a fleet of delivery vehicles that go unused every evening, drivers who know the area and an existing branch in every neighborhood.

It seems to me that a forward thinking postal service with a strong CTO could figure out a way to deliver mail during the morning, and same day local deliveries in the afternoon and evenings.

Would love to hear why this couldn’t work.

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