Andy Boyer

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My Report From the Seattle Arena Town Hall Meeting

July 10, 2012 /

I couldn’t resist.  I needed to check out the Town Hall meeting to discuss the SODO Arena Proposal.  I had no idea what to expect.

The Town Hall was hosted by King County Councilmember Bob Ferguson, and Seattle City Councilmember Mike O’Brien. I don’t have any previous knowledge of these two gentlemen, so I was able to enter this with an open mind.

  

In a word, the event was fascinating.  I now understand why so many dumb decisions get made in City Council.  You see, there are a lot of very old, very opinionated, very uninformed people who attend these meetings as a hobby.  They have the ear of the Councilmembers.  They ask questions  that are irrelevant, obtuse, confusing and just plain non-sensical. But they show up, and their voice gets heard over silent oppositon and common sense.

However, this Town Hall was filled with 150-200 Pro-Arena supporters (to go along with maybe 50-75 against).  And thanks to Sports Radio KJR, 710Sports.com, and SportsPressNW.com informing their listeners and readers with intelligent facts and data over the last few months, the Pro-Arena members of the crowd came across way more informed, way more intelligent and way more reasonable than those against it.  In some circumstances you expected the Anti-Arena person with the microphone to follow up with, “And how do we know they REALLY landed on the moon? Were you there to see it?”

That being said, it’s clear that while the arguments against the proposal aren’t 100% sound, they are loud enough to potentially kill the deal.  And with the Seattle Mariners, Seattle Times, and Port of Seattle working as hard as they can to stop it, you can’t just assume the deal will get passed because it makes sense.  There are clearly a lot of politics in the way. If you care at all, I urge you to attend the important meeting on July 19.

But I’m not an opinion writer and I’m not an expert on this subject. so I tried as best I could to transcribe the 26 questions that the crowd was able to ask Councilmembers Ferguson and O’Brien.  And I will say I was quite impressed with the two of them.  I thought they were reasonable, well informed and bright.

I captured the main points and tried to stay unbiased in my transcription.  I couldn’t keep track of which questions Ferguson was answering and which ones O’Brien was handling, so their replies are just mashed together.  Here are all the questions and answers they went thru in about 70 minutes, in order:

1. What is wrong with the Key Arena? Why would we build a new arena in an industrial area?
The Key Arena doesn’t work for NBA basketball.  It also doesn’t work for concerts. The proposal is to build a new arena in the stadium district. We do have to look at what effect that will have on our industrial area.

2. So is this deal for a stadium in SoDo or nothing?
For this proposal, yes. Chris Hansen has made it clear he’s not interested in building anywhere else.

3. Have the football and baseball stadiums worked out?
Yes (applause). However, we will have to ask, “Does the stadium reach a tipping point?”

4. Is 18,000 people at night a real traffic issue?
We’re analyzing. Independent reviews are being done to make decision based on data.

5. I’m not a sports fan, but why can’t you use the same footprint of the KeyArena?  We could bore straight down and dig out the ground and go as deep as you wanted to. (Crowd: murmurs and disbelief)
People at city have looked at this.  Not viable according to experts. I’m not an expert so I will have to rely on what the experts say.

6. Initiative I-91 passed to make sure we have no new taxes on sports arenas.  Also, how will you backfill the lack of events at Key Arena if a new arena is built?
The City operates Key Arena at break even.  We already wonder how long we will be able to continue to do so without giant improvements.  We don’t have a plan to support those kind of improvements.  This arena plan is also to support Key Arena.  If Seattle is awarded an NBA team, it would need to play for 3 years in an improved Key Arena while new arena is being built.  Mr. Hansen has committed to making improvements to Key Arena in this case, and those improvements would remain after the team moved to the new arena.

7. How can you submit to this kind of blackmail from a private property owner when the Port of Seattle is so important to us? (Crowd venomously boos this older woman.)
I hear your point on port.  This is not blackmail, its a choice.  Reasonable minds can disagree.  The Port’s point is important.  Reviews will be done, traffic and economic impacts. This isn’t an either/ or situation.  We are hoping to get data to figure out how to make it additive.

8. I am a Building trades member. I’ve heard that port will stay quiet if they get their overpass built. It’s them doing the blackmailing.  (applause)
We are all working on the (Lander St.) overpass issue.  It would cost $200m to build.  Mr. Hansen understandably doesn’t want to pay for it. If the Lander St overpass is most important issue, we will look at it. Impact of construction jobs can’t be understated.

9. Can you walk us thru the legal process of the MOU because it suddenly appeared without the knowledge of the public.
2 execs worked with Mr. Hansen and the Council was aware of what was going on. This wasn’t a backroom deal.  The Mayor and the County Exec have the authority to work on this without a committee.  That’s why we elect Execs.

10. A) Can we stop talking about Key Arena? (applause).  B) As someone who lost a job, I understand why the port complained. But traffic studies show there’s no traffic after 4pm.  Why isn’t the port on board with this?
There can be collaboration.  Disagreements now can be healthy and there may be chance to make changes.  Collaboration is taking place.

11. Has anyone seen any data from anywhere that backs up the Port’s claim that jobs would be lost?
(Raucous applause from crowd) No answer. (Note: Every time this question was asked, the Councilmembers tippy-toed around the obvious answer they didn’t want to say out loud.  That answer is – No, there is no data.  The Port is currently scrambling to pull together a report.  According to a source I trust, the port is not exactly nimble, so getting a study together at this kind of pace is causing them all kinds of hassle.)

12. In economic terms the Key Arena is sunk cost.  Key arena can make $1, new arena can make $2 .  Key arena is an asset now.  That property can be made into anything now. But this issue should go away. (No question asked)

13.  The Martin report says east side of port will be rendered useless. (No question asked)

14. How will you protect jobs of current Key Arena employees?
We have to look at how the deal will be set up.  We will look into ways that this is not something that would hurt Key Arena employees.  It makes sense to give Key Arena employees first shot at jobs at new arena.

15. A Sports palace should fund itself.  When the UW wanted us to build them a Sports Palace we voted it down and they got it built with tax dollars anyway. (Note: That statement was incorrect. The UW raised the money themselves.) We shouldn’t raise taxes to build a new sports palace.  When the Panama Canal is expanded, 1/2 the Port’s traffic will disappear.
There should be no absolutes on these issues.  This isn’t a tax it’s a bonding issue. (Note: No one seemed to understand the Panama Canal reference.)

16. Where does the NHL fit in? What are the safeguards if we don’t get an NHL team?
It’s not accurate to say that the arena deal needs the NHL.  Mr. Hansen is focused on NBA. Potential comes down road for NHL. Likely that in the 3 years of arena being built they would pursue a NHL team.

17. Please raise hands because our elderly friends are raising theirs better than us…..  It seems clear that the port is blackmailing us.  They say the arena will cost 100,000 jobs.  Where are they getting these facts?
We shouldn’t speak negatively about port, by insinuating they are blackmailing anyone.  The decision should be grounded in real data. We’re asking for this analysis and won’t consider a deal without seeing this data.

18. Note: Jason Rubenstein then brought the house down with a fantastic monologue filled with facts, figures and emotion that came so fast an furious I couldn’t keep up.  Well done, Jason.  Well done indeed.

19.  I’m hoping the council will consider what jobs will look like in the future arena. I don’t want to lose my family wage job in Key Arena.
The MOU states that jobs in new arena will be family wage jobs. No one is looking to outsource low wage contractors to replace current Key Arena employees.

20. The seawall repair will go to vote in November.  The Kingdome was a perfectly good building  (Crowd laughs in hysterics).  If the seawall needs to go to a public vote, why can the council make the decision on the arena?  After all, a seawall is a necessity, and a stadium is not. (Note: this man was 85 years old, so I don’t want to bash him too hard on the Kingdome comment.)
The Council can issue bonds, which are funds we need to pay back in some way. There’s no revenue model to pay back seawall bonds, so we have to raise taxes to pay it back.  Thus, it has to go to vote. Arena bonds are not reliant on taxes. Now, we do need to make sure we have the security to cover the bonds, but we don’t need tax dollars to pay them back.

21. Is the city evaluating the revenue the right way? The I-91 issue.
Onsite revenues and land value issues are hard to forecast. (I’ll admit I got a little confused at the response.)

22. Port of Seattle is responsible for 194k jobs. They are the widening Panama Canal.  I’m concerned about traffic.
(Note: Both the Councilmembers were perplexed by the non-question / unclear point the person was trying to make here, so they ignored it and moved on. It appears people against the arena are really concerned about this Panama Canal issue.)

23. The Stadium district is in the most transit rich area in the Pacific NW, and the perfect place to move people in and out of a stadium WITHOUT THEIR CARS. What’s the hangup here? (applause)
Relatively few people take mass transit to sporting events. While there is good transit, there will be 6000 cars going to games.  We need to examine the issue carefully.

24. The NBA didn’t treat us well.  How much money does the NBA have and why can’t they put the money up for a new arena?
If you are asking why the NBA won’t build an arena for us, well, that issue really isn’t on the table.  I opposed the last arena deal because all residents of King County would be paying taxes.  This deal is different.  We have plenty of private-public projects. I don’t take absolutes.  I don’t believe there can’t be public involvement in an arena.  There is a significant investment from private citizens in this deal. I am sympathetic to public investment, but there is city by city competition across the country and public investment in stadiums is part of that.  There are things to work on.

25. I live in West Seattle. There is so much construction these days. I can’t get home when I want to. Is a stadium the only thing that can go into the stadium district? Why can’t the stadium go in the Rainier Valley?
This deal is for an arena in the stadium district.  That’s the only place being considered in this proposal.

26. Why is deal different for one team (NBA only) than two teams (NBA and NHL)?
The ownership group is shooting for 2 teams. If they only get one team, then the city and council are only willing to put $125MM in bonds up, not $200MM. We’re hoping to get a win-win here.

 

Was anyone else there to check it out? Would love to get your slant.

Man vs Plumbing, or, The Great Kitchen Sink Adventure

August 7, 2011 /

It all started innocently enough.

It was a Friday morning that looked like any other Friday morning.  Except this time, as I headed through the kitchen on my way to work, I noticed the sink was backed up.  I’m not very handy, so these kind of things fill me with dread.  So, I walked over and followed the process adhered to by every man who suffers from my lack of home improvement ability.

  1. Look at sink and say to self, “(Sigh) This doesn’t look good.”
  2. Turn on garbage disposal, and think, “I’m a genius” as the water goes away.  However, as soon as the disposal was turned off, the water returned.
  3. Stare at garbage disposal and try to figure out what law of physics caused Step 2.
  4. Grab plunger, plunge, and watch water spray out of the silly useless little release valve on top of the sink that I had never noticed before.  Plunge more, and notice how all the water from one side of the sink was being pushed into the other side of the sink.  Stop plunging, and watch the water return to its original home.
  5. Look under the sink.  I’m not sure why we do this.  It’s like we’re expecting to see a little elf with his hand stuck up the pipe, and a sly mischievous grin saying, “Ha, you caught me.”
  6. Look at sink again and say, “Well maybe it will magically fix itself while I’m at work.”

I successfully made it through all 6 steps, and headed to work.  And to my surprise and delight, when I returned home, the sink was clear.  Sure, there was residue, but no more clog.  Life was good.  I was a home repair genius for not panicking.

Now just to be safe, I called for a moratorium on kitchen sink usage.  I wanted to make sure we were safe.  No dishwasher, no washing machine, no sink.  And so when I looked that evening at a messy (but not smelly) kitchen sink with dirty water backed up, I had to scratch my head.  Where did that water come from?  I decided to worry about that later.

Attempt 2: The solution seemed easy enough.  If it was a clogged kitchen sink pipe, all I needed to do was undo the pipes, find the clog,  replace pipes. Piece of cake.  So, I emptied the sink out the kitchen window, pulled out the pipes and…..found no clog. (Sigh).  Now I had an empty sink, but one that wasn’t connected to the pipe system.

Attempt 3: After careful consideration, it was now my expert plumbing opinion that there was a clog somewhere below the second floor.  So I grabbed about a gallon of Drano, and dumped it down the kitchen wall pipes.  Surely, a gallon of Drano would do the trick.  Environment be damned.  It was with a certain amount of displeasure that I watched the Drano come back out of the wall pipe, and into the bucket below the pipes.   Side effect – Child was starting to find this quite funny, and I was becoming a trending topic in her text world.

Attempt 4: It was clear I needed some professional help here, so I consulted the place that all amateur home repairmen go – the Internet.  And the Web provided a genius solution – the baking soda and vinegar bomb.  Child was particularly excited to find out how this would play out, as my battle with the pipes was achieving Movie of the Week status, and her frequent updates were giving her unemployed friends something to focus on.  So the next day, I carefully mixed a few boxes of baking soda with water and salt, and poured them down the pipes.  Then I dumped a bottle of white vinegar down the pipes.  I could hear the compound getting ready to fizzle back up, so I shoved a sock in the pipe to force the mixture in the right direction.  In my head, I imagined a gigantic, organic explosion, blasting its way through my invisible clog, like a supernova soaring through space……In reality, I have no idea what happened, but the clog seemed unfazed.  All I had were pipes with baking soda in them.

Now, somewhere along this time we had a discovery.  Remember, I still never figured out how that sink filled with water again a few days back.  However, suddenly upstairs I heard a toilet flush, and watched with horror as water came from the pipes and filled my bucket.  Our problem was somehow related to the pipes associated with the toilet upstairs.  Not a happy discovery. The upside was that now we had introduced a new set of drama into Child’s broadcasts, and ratings were up.

Attempt 5: It was time to do some real man’s work on this thing, so the next day, I commandeered a 25′ snake from a friend, and shoved it down the pipe.  I went down 25′ without issue.  No blockage.  I thought maybe I had saved the day, and confidently went back upstairs to flush a clean toilet just to test and confirm my successful snaking effort.  Alas….I once again had a full bucket.  At least the water was clean.

Attempt 6: It was time for some real professional macho man work on this thing, so I did what us men do when we want to release our inner caveman.  We head to Home Depot and rent big tools.  Tools so big, they get their own room in the back corner of the store, back where women refuse to wander. In this case, I got the big ol’ 100′ mechanical snake to run through the clean out valve.  It was dirty, heavy and nasty, and I prepped myself for the mess that would come from opening the clean out valve.  Except….. I couldn’t get the clean out valve open.  It was glued shut.  Now, I could have forced it open, but I took a moment to pause and reflect.  Whoever had built my house had gone through a lot of work to stop a yahoo like me from successfully acting upon the thought that it would be a good idea to open the pipe.  He obviously knew something I didn’t, and I trusted that opinion.  The clean out valve would stay closed, and I would return the super snake.  Child had mixed emotions on this.  She was anxious for some real open pipe drama – though admittedly less so when she realized the clean out valve was in her room.

So now we’re close to a week without sink, laundry, dish washer or upstairs toilet, and the natives are getting restless.  But I’ve invested enough hours into this process that stubbornness trumps practicality.  It’s been kind of the theme for the month anyway, dealing with some toxic people and situations, so what’s one more.

Attempt 7: There seems to be one solution left, and if I had known what I know now, it would have been Attempt #1, not #7.  It’s time to remove the toilet, and go in through the pipe.  I’ve never removed a toilet before.  It certainly doesn’t look hard on YouTube, so what the heck.  I get another mechanical snake, this time a slightly smaller 75′ version.  And I go to work on it.

I’m not going to lie, it took me a good 20 minutes to figure out how to use this machinery without either getting my hand or shirt stuck in the wire and almost getting flipped upside down.  I mean, there was a pretty good chunk of time where that snake was beating the heck out of anything in the bathroom that it wanted to.   But for the grace of god did I make it through that “training period” with all my fingers and not winding the power cord into the spinny thing.  But I eventually settled into a nice rhythm, and only had to jump out of the way and hit the emergency stop button every 10-15 minutes or so.

And then suddenly, success!  There was a silence down the hole, as whatever the snake had been banging on for 30 minutes finally gave way.  I recoiled the snake, and the size of the clog I brought back up made me pretty sure I’d solved the problem.

I was riding a pretty high level of confidence, and thus the re-assembly of the sinks and toilets were accomplished at a speed normally reserved for someone who knows what they are doing, not me.  It was a pretty crowning achievement in my home repair merit badge list.  I felt like Foursquare should have a check-in for “I fixed my plumbing” and give me 100 points.

Anyway that’s my story.  9 days, 3 snakes, 4 trips to Home Depot, 2 trips to hardware stores, a gallon of Drano, a few boxes and bottles of Baking Soda and Vinegar, and about $80 in supplies.  But in this episode of Man vs Plumbing…..Man wins.

A Story For Those of You Who Gutted Out Time at the End of the Bench

November 10, 2010 /

If you’ve had conversation with me lately, you’ve probably had to hear me tell the tale of Niki, the Senior JV player who got called up to varsity for the last game of her senior year for Senior Night, and got in a fun 15 minutes of play at the end.

Well, the story gets better.  Here’s a story from the Seattle Times from last night’s Girls High School State Tournament:

Defending Champs Skyline Advances | Girls 4A State Soccer

SAMMAMISH — Fresh off its ascent to the No. 1 spot in the nation, top-ranked Skyline immediately went out and validated that status.

Emphatically.

Two quick first-half goals and stout defense propelled the Spartans one step closer to their third consecutive Class 4A state championship with a 5-0 win over Mount Rainier in Tuesday’s first round of the state playoffs at Skyline High School.

Junior forward Michelle Bretl scored her first high-school hat trick and has four goals in the postseason for Skyline (17-0). She leads the team with 15 goals this season.

The Spartans’ depth showed, as well. Reserve Niki Gerlach, a senior playing in her second varsity match after a last-minute roster switch when Nicole Candioglos came up ill, booted in a rebound shot in the 78th minute. Gerlach, listed on the roster as a team manager, had been playing on the junior varsity.

“With Niki, it’s kind of a fun story,” said Skyline coach Don Braman. “On Senior Night, she had an assist and nearly scored a goal and was kicking herself, so it was fun to see her stick one in the net. She has worked hard.”

….

If you’ve ever sat on the sidelines and wondered why you are putting in all that effort for no guaranteed payout, this should remind you.

Pete Carroll on “How to Run a Social Media Program”

March 9, 2010 /

(Republished from Spring Creek Group blog.)

It’s not often that you get the chance to sit down with a two-time NCAA National Champion, and current NFL coach, to talk 1-on-1 about business and strategy.  And sadly, this was not one of those times.  But I did get to share a room with 300 other people to listen to the new chief Seahawk, Pete Carroll, share some wisdom and philosophy about business and coaching.

Carroll’s presentation was not actually entitled, “How to Run a Social Media Campaign.”  But with 400,000 Twitter followers, he could probably run an entire event on the matter if he so wished.  He spoke about general leadership and business philosophies, but when you peel away the adjectives, they are also extremely sound strategies for a social media program as well.  In honor of the 12thman, here are 12 philosophies I walked away with (and which will likely soon in up in one of our presentation decks).

(Quotes are paraphrases of Carroll’s speech, not necessarily direct quotes, and the photo is from the PSBJ recap.)

1)      “I wasn’t ready to be a head coach when I ran the Jets.  So it was a mistake to get involved.  But when I finally figured it out and was ready for the next role, I knew exactly what I needed to do, and what it would take to put it together.” Social media translation – If you don’t know what you are doing, don’t rush in.  Figure out what you need to do, and what it will take to get there.  Write everything down, start your program and make refinements along the way.  But know what the goals are, and what pieces you need to make them happen.

2)      “Look forward to the challenges ahead of you, rather than worry about them.” – If you’ve built out a solid plan, you can anticipate where there may be hurdles. When you are prepared and ready to face difficulties, whether they are organizational, technical, or content centric, you are in the proper mindset to find the right solutions in an efficient manner.

3)      “We all win sometimes.  But if you want to win forever, you figure out why you are winning.” –It’s not just that anyone can get lucky, it’s that everyone will get lucky at some point.  If you rest on a few wins without figuring out what exactly got you that bump in traffic or spike in friends, you’ll only be successful until the next company (possibly a competitor) gets their stroke of luck.

4)      “Winners battle for a competitive edge in everything they do.  Find those who want to do things better than other people, and you all will achieve greater things. Fight, scratch and claw to find a better way.” –Don’t just pick an employee or agency because they are convenient or easy.  Pick those with drive and passion to be better than others, and your campaigns will reflect that more so than someone who just wants to get a check.  Simply doing something because, ‘it’s how we’re used to doing it’ is not acceptable for a social media or marketing program.  Do what it takes to make something special happen.

5)      “Accomplishment is one thing, but it’s more important to understand how someone feels about that accomplishment.” –A line on a resume or a completed project only gets you so far.  Understanding whether the person thinks they could have done better, and how they’d do it over, is a better predictor of who is going to execute a quality campaign for you, and how your campaign is going to evolve over time.

6)      “Find the folks that other people are listening to.  Make an impact on them first, then the rest is easier.” –Identify your influencers.  But don’t try to sell them garbage.  Carroll used the word “impact” which is key.  Be “impactful” to those who matter the most, and you’ll get their support.

7)      “3 or 4 people in a crowd out of 15,000 can change a community.” –Carroll’s program to fight gang violence had a monetary return.  It cost about $100k to support each of these 3 or 4 influencers.  Each gang-related death costs the city $1 Million in legal fees.  So for every death Carroll’s group prevents, the city avoids having to pay out $1 Million.  Social media may not lead to direct sales, but can you determine if it is preventing additional costs on expensive PR efforts later?

8)      “Do things better than anyone else has ever done before, in all the things you choose to do.” — You don’t have to do everything, but if you are going to do it, don’t just do it well, shoot to do it better than everyone else. Basically, “mediocrity” not “failure” is the enemy of “excellence.”

9)      “Know your philosophy.  If you can’t articulate your own philosophy in 25 words or less, how do you expect anyone who works for you or around you to explain it to others?” –Your social media program needs a vision and a voice, and it needs to be articulated to everyone in your company.

10)    “John Wooden had his own way of doing things that were unique.  He could draw on people from all walks of life, because they could all focus on his unique way.” –Your brand needs its own unique identity, philosophy and vision if you want people to be drawn to it.  If you do things out of a standardized process or playbook, you only cater to those people who agree with that playbook.  If you do your own thing, you can draw everyone who believes in the vision.

11)    “Empower yourself to do everything you can do, in the areas you control.  Don’t worry about the things you can’t.” –Don’t stress about whether people will say something negative.  You control the product you develop, the price you sell it for, and the way you promote it.  You control how you respond to your customers and how you cater to their needs.  Focus on that, and don’t waste energy on the other stuff.

12)   “Evaluate, Address areas of concern, and fill the holes.”  –This goes to the Spring Creek Group philosophy of 1) Analyze Data, 2) Develop a Strategic Plan, and 3) Engage the Community.  Take a good hard look at what you have, figure out the best course of action, and then be relentless in fulfilling those needs.

You can follow Carroll on Twitter at @PeteCarroll.  Also, a full-length video of his speech can be found on the Seahawks web site.

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