Andy Boyer

I have to write things down here or I'll forget them.

Category: Marketing (Page 5 of 25)

The Importance of a URL That Makes Sense

September 2, 2012 /

I’ll preface this with two notes:
1) I don’t like picking on marketing or advertising teams in this blog.
2) I have no data to tell me that these guys aren’t geniuses whose campaign is killing it.

But, I want to use this ad at Century Link Field to show why a good url is important.

I have seen the ad about 30 times now, have made comments out loud, took a picture, started to write a blog post, and STILL can’t remember the url.

 

You can do 100 better things with this url.
1) Buy VisitTanzania.co and redirect it to your crazy url

2) Buy an offshoot, such as ComeVisitTanzania.com.

3) Build a page such as Facebook.com/VisitTanzania

4-100) etc…

For all I know, trips to Tanzania from Seattle have increased 120x and they are going to send me an email telling me why I’m wrong.  Even if they have, I’d encourage marketers to grab a url that makes sense before investing 6-7 figures in a stadium deal.

 

President Obama Hits Reddit

August 29, 2012 /

I’ve blasted the Obama 2012 team in the past for their relentless email spamming. So, I have to give credit to a little piece of brilliance that should go down in the campaign Hall of Fame.

While the Republicans are rallying their base in a conference center in Tampa, President Obama was holding court in the virtual world, hosting an AMA on Reddit. As of 3:00pm PDT the post had 17,378 points (62% like it), with 43,822 up votes 26,444 down votes. There were more than 12,000 comments.

It’s hard not to come away impressed that while the Republicans are involved in the “old way” of engaging people, Obama is leveraging the “new way” of reaching out to his base (and stealing eyeballs from them). The Republicans are kind of left without a way to fight back. If they put Romney on Reddit during the DNC, they’ll look like copy cats. If they don’t have Romney do a AMA, they look scared, like they don’t trust what he would say. That’s check and mate Democrats.

Meanwhile in Tampa, Google is reporting that they have received the most searches ever for the term “Reddit” from a single geographic area. (No, not really.)

A Quick Recap of Startup Riot Seattle

August 11, 2012 /

I took an afternoon this week to check out Startup Riot at the Sodo Showbox.  This was the second year the event was held in Seattle, and I’ll say both years I’ve had a great experience.  The event has some unique touches; sprinkled between the 30 3-minute pitches, are 2 keynotes, several networking opportunities, and a long lunch in which you can walk around and meet new people.

Rather than just recap the whole event, I took some notes on what start-up marketers could learn from some of the 30 presenters, both when pitching to customers, or investors.  Note, the majority of this post is also up at www.relaborate.com/blog.

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It’s gutsy to take the plunge into the entrepreneurial waters.  It’s even scarier to get up in front of 250 people, explain your entire company in 4 slides and 3 minutes, and take 3 more minutes of grilling from some judges.

But that’s what 30 brave entrepreneurs did Wednesday at Startup Riot in Seattle.  To reward their courage, Startup Riot judge and keynote speaker Andrew Hyde asked everyone in the audience to blog about at least one of the companies.  Blogging – well that’s something we can do. So here are a few things we learned about marketing your company, from both the judges and the start-up CEO’s who took the stage.

1) Show your excitement in everything you do: More than once, the judges asked the entrepreneur, “Are you excited about this project?  If yes, then show us.  Prove to us with your passion that this project will work.” This means in every powerpoint, blog post and meeting you attend, make sure that your excitement for your idea is contagious.

2) What is your 5 second 1-liner?  Can you explain what you do in 5 seconds?  Cindy Wu described her company, Microryza, as “Kickstarter for Science.”  That’s easier to remember than, “We built a platform where people can fund scientific research, in an online market and where scientists can go and present their projects to try to receive funding.” Can you describe what you do in 5 seconds?

3) Prove you are the team to do it: Parend Paresh may be tackling an unsexy problem with VendScreen.  But, it is so obvious that they know what they’re talking about, I would invest in a heartbeat.  VendScreen is a touchpad that will be attached to vending machines and enable customers to pay for sodas or snacks by phone or credit card.  Neat idea maybe, but why will it work?  Well Parend explains his domain expertise, illustrates his partners’ domain expertise, and then tells a fact that all vending machines are going to be required by Federal law to put nutritional information somewhere on the outside of the machine.  The fact that he knows this obscure legislation demonstrates that he knows the market for vending technology, and knows how to capitalize on emerging trends.

4) Talk about your wins: iHearNetwork, led by Paul Simonds, is a startup with 3000 users.  Not only that, they have a 125 Daily Active Users and 250 Weekly Active Users.  Taskk, has 7000 users already in a totally different market, adding 2000 in the last month. When you are a startup, find a number that you can trumpet.  I don’t know if 3000 or 7000 users is a lot for the spaces these companies are in, but I wrote the numbers down. They sure sound good. And as one judge said to Placeling’s CEO, “If you aren’t bragging, you sound small.”

5) Show your product: Personify makes it easy for people to find social good opportunities and volunteer events.  They already have 500 users.  And yet through their presentation, they never showed us the product – which is actually quite lovely. People want to see that the product is live and working.  Don’t make them imagine what it will be like.  It’s too much work.  Show your product everywhere you can.  Your product is your story.

6) Explain the problem: Tim Hermanson of Arch started his presentation with a shot of a traffic jam.  He asked that since we all have these digital devices in our pockets, why couldn’t anyone, anytime, see something that was happening in a different location so that we could avoid these traffic jams.  If I was stuck in that traffic jam, why couldn’t I anonymously upload a photo from my location so others could see my pain and take another route?  With the problem framed in a simple scenario, I can now understand the solution. The product becomes real when there’s something I can identify with.

7) Understand your competitors: Shawn Burke of Crowd Picsell wasn’t just asked to name some competitors, judges wanted to understand what he did better then them.  If you are a customer, you want to know exactly what the benefits are of one company over the other.  Don’t make the customer guess. Be the best at something, and explain exactly what it is that makes you the best over all others.  It’s hard to lose when you are the best.

8) Tell a good, humanizing story: Jon Poland created Crowdegy, joining an already crowded survey space. But, he explained why his product would succeed by telling a story about his 5 year old. In his story, he shows his 5 year old how to use his product, and then the next day his 5 year old asks, “Daddy, can I play the dot game again today?” Jon got the point across: His product brings visualization to surveys, is fun enough to do over and over, and is so easy a 5 year old can do it.

There were a number of other startups to keep an eye on.  Check out the whole list at StartupRiot.com.  And if you were there, did you see any companies that stood out?

 

“First, Ten”

May 31, 2012 /

Old Seth Godin quote that I recently was reminded of:

“First, ten. This, in two words, is the secret of the new marketing. Find ten people. Ten people who trust you/respect you/need you/listen to you…Those ten people need what you have to sell, or want it. And if they love it, you win. If they love it, they’ll each find you ten more people (or a hundred or a thousand or, perhaps, just three). Repeat.”

The Reach of a Tweet

May 1, 2012 /

So I work in social media.  I teach some social media.  I play around in some social media channels.  I own a blog with my own name as its url simply so I show up in Google searches.  Through all these years playing around in social media as a profession, I’ve never really made it a huge focus of my personal life.  Maybe I’ll make a connection here or there.  But nothing substantial.

And yet today, a simple tweet seemed to strike a chord with people.

All day long Occupy Seattle mayhem shut down streets downtown.  People couldn’t get home from work.  Rogue anarchists broke windows.  Children couldn’t be picked up from school.  Store clerks feared for their safety.  Middle class parents – and their bosses – had to figure out what was best for their kids, their businesses and their co-workers.

I was unaffected by the chaos despite being right around the corner from it.  I took my wife home from her surgery but thought to myself, “Thank God this mayhem didn’t affect us getting to the hospital, or home from it.” I tried to rid my mind of thoughts of how angry I would be if I was stuck in traffic due to a protest, while my wife sat groggily in pain in the passenger seat of our car.

I scanned the Twitter stream and noticed that people who supported OWS had lost patience with OccupySeattle.  OccupySeattle wasn’t about a revolution anymore.  What started with good intentions but no real purpose, had transformed into an incubator for people with negative intentions and directed purpose. The movement had created a dark side, or at least allowed the dark side to breed.

And so I said:

Dear #OccupySeattle. The 99% has gotten together & decided we need better representation. Thx for the effort.  Good luck w/ future endeavors.”

It was exactly 140 characters.  My point was pretty clear.  Whatever goodwill the original Occupy movement had generated had been pretty much decimated here in Seattle.  The most liberal town in America was saying, “WTF are you guys doing? You are totally destroying this.”

Meanwhile,  my most nagging thought as I hit “Tweet this” was whether I should be using “has” or “have” for the verb.  I was out of characters, so I went with the former. It was a quick line, and after I sent it, I had all but forgotten about it.

A few hours later, it’s become the most retweeted thing I’ve ever sent out. For the first time ever, I started trending in Seattle.  People we retweeting this because they agreed with the sentiment.  And yet two tweets back at me stand out:

To the 1st repsonse I counter, “I agree. To the normal everyday 99%, the rogue hooligans have nothing to do with OWS.  However, Occupy Seattle has little to do with OWS as well.  Somehow OccupySeattle has developed an identity of its own, and not in a good way.”

The 2nd response made me realize I had struck a nerve with some folks.  I run a small business, invest in a startup and teach at a University.  I enjoy creating commerce and inspiring others to do the same.  More commerce means more transactions.  More transactions means more jobs.  More jobs means more wealth for everyone.  But to this person, I was simply “snarky.”  Trying to build small businesses and encouraging entrepreneurship isn’t enough. I’m evil because I don’t want to join or represent a revolution with no goal or purpose.

It will be interesting to see if this tweet fades away into the night as May Day passes.  Maybe more and more people will agree with the sentiment and retweet it.  Or, will we see more of the negative side of #OccupySeattle come out tomorrow.   Either way, it’s a great social media lesson in progress.

The Magic of Saying Nothing

January 13, 2012 /

Sometimes, you generate interest by simply not saying anything.  All it takes is one person to be excited about the unknown, and that excitement can spread.

I don’t know anything about Wendr.  In fact, here’s everything I know:

That’s my old friend from New Orleans, Marc Calamia, seeming to be excited about Wendr.  I clicked through and landed here:

 

They’ve told me nothing.  No reason for me to join.  But also, no reason for me not to.  So naturally, I signed up.

Sometimes we just want there to be more cool things, and we’re willing to give up an email address to hear about them.  Moral: Don’t underestimate the fact that people want to like things.

 

Looking at the Opposite Side of Statistics

January 3, 2012 /

Digital Buzz Blog is one of my favorite reads.  And they recently posted some stats which I believe came from Media Bistro.  Now, after you read the stats below, I’m going to give them to you in the exact opposite way.  Tell me if any of the story seems any different.

Version 1:

It was a huge year for Social Media and here is a great infographic that rounds up the key Social Media Statistics to kickoff 2012. It’s pretty impressive to see that Facebook has grown to more than 800 million active users, adding more than 200 million in a single year. Twitter now has 100 million active users and LinkedIn has over 64 million users in North America alone.

A few interesting take outs for social media statistics in 2012:

Facebook Statistics 2012:

  • An average Facebook user has 130 friends and likes 80 pages
  • 56% of consumer say that they are more likely recommend a brand after becoming a fan
  • Each week on Facebook more than 3.5 billion pieces of content are shared

Twitter Statistics 2012:

  • 34% of marketers have generated leads using Twitter
  • 55% of Twitter users access the platform via their mobile

General Social Media Statistics 2012:

  • 30% of B2B marketers are spending million of dollars each year on social media marketing
  • Nearly 30% of these users are not tracking the impact of this marketing
  • 20% of Google searches each day have never been searched for before
  • Out of the 6 billion people on the planet 4.8 billion have a mobile and only 4.2 billion own a toothbrush
Version 2: Just for a Devil’s Argument Sake

Facebook Statistics 2012:

  • An average Facebook user is only connected to 130 of the people in their rolodex, address book, company phone tree and email database, and are only fans of 80 of the brands which they purchase or evaluate
  • 44% of consumers say that they are NOT more likely recommend a brand after becoming a Facebook fan
  • There are roughly 800 Million Facebook users, and each week on Facebook more than 3.5 billion pieces of content are shared, meaning the average person shares just 4 pieces of content per week.  With 1 out of every 7 online minutes spent on Facebook, lots of people are lurking but not sharing. 

Twitter Statistics 2012:

  • 66% of marketers have NOT generated leads using Twitter
  • Almost half  (45%) of Twitter users cannot access the platform via their mobile, and are limited to using it on their personal computer.

General Social Media Statistics 2012:

  • 70% of B2B marketers are spending LESS THAN a million dollars each year on social media marketing
  • 80% of Google searches each day are repeat searches

Guest Post: GoDaddy Domains Threatened Because of SOPA Support

December 23, 2011 /

Michael Neu posted this article on our company blog.  I think it’s a good summary and am re-posting it here.

>>

Techcrunch posted an article today called “Cheezburger’s Ben Huh: If GoDaddy Supports SOPA, We’re Taking Our 1000+ Domains Elsewhere”. The story is in reference to GoDaddy’s support of SOPA the (Stop-Online-Piracy-Act). Although the bill sounds like a good thing many people are worried that the bill goes WAY too far. If SOPA passes it would makes it really easy for copyright holders to censor content and shut sites down that they think are offensive. The censorship issues go far beyond that as well.

Ben Huh, The CEO of The Cheezburger Network, has decided to pull his names from GoDaddy because of their support of the bill. Many other big media companies support the passing of the bill as well.

This is very hot topic right now #SOPA and many sites have spoken out against the bill including Google, Yahoo and others.


I completely agree with Ben’s stance and think he is giving GoDaddy a chance to make it right before he moves his domains. However, as the article stated it GoDaddy is used to taking some heat, and it will probably take a lot more for them to change. There seems to be a push to transfer domains away from GoDaddy because of their support of this bill so we will how GoDaddy reacts if that trends gains any more momentum.

People need to familiarize themselves with what is happening with the SOPA bill, and how poorly it was written. It truly is a “wolf in sheep’s clothing” and needs to be stopped before it passes by a completely technologically uneducated group of political representatives.

I strongly urge you to familiarize yourself with what is going on and take action like Ben did.

What are you doing to stop this bill from passing?

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